Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Fintan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-17
Magical New Year's in Prague This short visit for New Year's exceeded all our expectations. Superb location, lovely apartment and top notch service in a magical place at this time of year. A surprise guest pack of complimentary Prosecco and snacks on New Year's eve rounded off a great experience.
PositiveGreat location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Paul - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-16
Family Christmas in Prague! A lovely apartment in the heart of Prague. A small gift was left for our twin children on Christmas Eve. They were so excited to find something waiting for them under the tree after a busy day at the Christmas Markets. There was also a bottle of wine and several treats for us. We appreciated the option of paying to have a full room cleaning. So nice to come home to a fresh room. We will definitely be staying here again for our next visit.
PositiveHome away from home...Perfect location!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Oksana - RESIDENCE MASNA - studio apartment
Stayed in Dec-16
Excellent location, excellent service from staff. Thank you.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Irena - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-16
Christmas with family We enjoyed our stay very much. It was lovely that you thought to put a Christmas tree in the apartment for our Christmas family reunion. The apartment fitted the 6 of us ver comfortably. Thank you
PositiveVery spacious and well appointed apartment
NegativeWasher/dryer did not dry clothes properly
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Christopher - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-16
First visit to Prague To the Team at Prague City Apartments, We enjoyed our stay, thank you for a wonderful introduction to your lovely city!! The overall apartment was very satisfactory. The only thing we didn't understand was why there was no housekeeping done during our entire stay. Just for future reference, did we have to put out the 'please make up room' sign? We only used the 'do not disturb' sign one morning when we left the apartment at about 12 noon. It was not a major issue for us, as the apartment was clean and we didn't require any change of towels. Thank you again and we hope to visit in the near future! :)) - Chris Mak
PositiveConvenient location, well maintained and great service
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
