Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Elisa - RESIDENCE MASNA - studio apartment
Stayed in Dec-16
We really appreciate our stay. We strongly recommend the residence.
PositivePerfect location, big apartment, quiet despite all the services and restourant near the residence
NegativeCleaning no so properly
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Thomas - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-16
Friends trip Nearly everythingthing was fine, only one small remark. The registration can be prepared in front of the guest visit, it really takes to long. (15min for us)
PositiveClean, a lot of space, direct in the center
NegativeThe registration procedure takes a little bit to long
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Marius - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Nov-16
"Lovely Adventure" We've been in Prague for 4 days and Residence Rybna show us Prague with it localisation. The staff Was amazone even if we leave latter than the cheak-out, no matter, they stay respectfull.
Positive"Amazing location with "splendide" decoration, Perfect for us"
NegativeEverything was great
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by uros - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Nov-16
OK but should improve a bit (see negative)
PositiveLocation, hygiene
NegativeNo espresso machine and only one bathroom for 4+ people
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 2
Value/money - 3
by Noaman - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
sweet city From day way the front staff were very helpful and kind in accommodating all my enquires. Merry at the front desk was very helpful and attentive; in addition very friendly from day one. Wendy and Denisa were kind, helpful and fast in all their online responses and and communications. the cleaning staff 3 of them were very understanding of my timing and every time they step into the apartment it freshen it self more than ever. They were polite, discreet and professional. The technical person, always attentive to any issue rises and he is always there in matter of minutes. Both apartments I stayed in #11 and #52 were amazing in space and unique by it self. That in fact it felt like home but in hotel sound and feel like. Over all, it is a place that I will definitely return to and place as my priority to stay at every time I am in Prague.
PositiveAmazing and helpful front office staff, super clean, spacious apartment, fast respond to any enquiry, perfect location, the best in town which feels like home
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
