Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Catherine - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Nov-16
no TV for english speakers, kitchen was very small, cosmetics were nicer in Karolina, no plug adaptors, a bit noisy guy living upstairs who likes to sing ed sheeran songs loudly in the evenings, works going on in 5 Dusni Saturday evening. thats all the issues i found really.Thanks
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by zahra - RESIDENCE MASNA - studio apartment
Stayed in Nov-16
Amazing faculty Amazing room with perfect location in the mid of the city
PositivePerfect location
NegativeCommunication is kinda slow
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Stephanie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Prague Dream vacation We loved this apartment. It was spacious, had two bathrooms, heated towels, a balcony and many more features. The building itself is beautiful. The stairway was a piece of art. The staff is very good, but we felt they could have been more knowledgeable about tours and some other logistical questions that we had. But, over all we appreciated the service they provided. We loved the fact they were next door and were there 24/7. Oh (!) there is a disco near by and we could hear it some times, but not enough to down grade how nice this place is. Ask for the balcony (room 41), it is well worth the extra cost. There is a beautiful view of the castle and there were fire works that we could see because we had the balcony. I could live in this apartment with ease. Bottom line, it was a great value and we highly recommend it.
PositivePerfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Carol - RESIDENCE MASNA - studio apartment
Stayed in Nov-16
The reception staff that we have been dealing with, i.e. Jane, Kate and those we e-met were all very helpful, responsive and professional. We congratulate you having such a marvellous team, it truly was a joy to stay at the Masna Residence. We have no hesitatation to recommend the place for visitors to stay in Prague.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Michelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
Family Holiday From the moment we arrived in the airport the service was flawless. Apartments are very central & huge. They are so well designed & thought out - we even had Netflix. Staff were excellent - very easy to deal with & great for recommendations. I wouldn't hesitate to recommend Residence Karolina to anyone. Thoroughly enjoyed our stay & we will definitely be back. Thanks a million for everything.
PositiveExcellent, excellent, excellent.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
