Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Steve - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Oct-15
Nice apartment We really liked this apartment for its' location and size. Had a bit of trouble with the television set up but we learned how to use it. The staff was very responsive to any requests. We would stay there again.
PositivePerfectly Located and spacious
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Cheung Hei - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-15
Excellent apartment in Prague Very good apartment for vacation. Will be back next year
PositiveGood location, spacious and very functional
NegativeNo view from the room
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Erik - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-15
prague city trip We had booked the Masna residence, but to technical issues we were upgraded to the Karoliny residence. The apartment was very good and the facilities in the apartment were exellent.The front office team were very nice and gave us a lot of tips to see in Prague. Within a five, minute walk you are on the Staromestske namesti. If we go back to Prague, we defenitly stay in de Karoliny residence.
PositiveVery friendly front office staff, view at the apartment (51) was fabulous, location tonthe old town was not to far.
NegativeThere were a lot of tv channels, but only a few english speaking cahnnels. Your not in Prague to watch tv, but this was a minor negative point
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Chris - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Great apartment and location
PositiveVery happy with the apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Cheryl - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Would absolutely recommend staying here My husband and I just returned from a 2 week stay at Masna and can't say enough about it. The apt is exactly like the pics and service was exceptional. We had a couple minor maintenance things (burnt out lightbulb in bathroom and slow drain in shower) and repairs were done same day. The staff all aim to please and were very helpfull with booking tours etc. Someone was always available to answer questions by email or phone... Location couldn't be better...we walked to all the major sites and highly recommend walking across the bridge and up the steps to Letna Park to view the city from above...we thought it was prettiest a dusk. Endless choice of restaurants and bars close by...also short walk to Alberts grocery store. Having dishwasher and washing machine was definitely a bonus...apartment was fully equipt with everything you might need and more. We loved ending our evenings sitting on the balcony...the view of the church lit up at night was sureal ...thank you to Martin and all the team for ma
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
