Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Okay - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Nov-15
Perfect spot in Prague We liked the house and amenities provided by the house. The flat is larger than what we'd expected and it is quite sufficient for families with children.
PositiveNice flat in a prime location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lena - RESIDENCE MASNA - studio apartment
Stayed in Oct-15
Wonderful apartment in perfect location We stayed at the apartment for 5 nights and couldn't have been happier. I strongly recommend to get their transfer service because it made our arrival so smooth and convenient, especially since we arrived very late at night. The driver took us to the office, waited while we signed papers and paid, and drove us to the apartment. The front office staff were wonderful, and one of them rode with us to the apartment to show and explain all amenities and procedures. Such a friendly, enthusiastic guy! The location couldn't have been better. The building (beautiful, historical, newly renovated) is just a few blocks from the Old Town Square (Stare Mesto), but has a residential feel, not touristy at all, with many great restaurants and shops where locals go. The building seemed very safe and quiet. The apartment had everything we needed, all in perfect condition, including the kitchen and the bathroom. It really felt like home for those few days. We were also very impressed with the responsiveness of the office staff.
PositiveLocation, Value, Customer Service, Transfer
Negativebetter WiFi signal, better pillows
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Rajesh - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-15
Relaxed Vacation The staff at the Residence are very nice people, i would like to recommend JAN for his great support and his intention to support tourist......nice housekeeping guys....
Positivehomely stay
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Leslie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-15
A dryer would be good and place in a common area. The washer dryer wasn't too effective at drying clothes
Positive
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Robert - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-15
modern 2br, 2.5 bath flat for two couples or familiy in the heart of old town the apartment itself was just great and the price charged was very fair. the beds were comfortable and the space was well laid out. we also appreciated the daily maid service, which is often not included in apartment rentals. plus the apartment had 2.5 baths. also hard to find in european city rentals. the apartment is well lit during the day with light streaming through the windows and the terrace was roomy with a great view. it was really a fun, homelike place to stay on our trip. quiet, too. even though we were a few short steps from the throngs in old town square, we rarely heard a peep at night. although we were there in the fall, the flat appeared to be fully air conditioned, another huge plus for spring and summer travelers.
Positivequiet, close to everything, great restaurants nearby
Negativenone, really
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
