Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Katarina - RESIDENCE MASNA - studio apartment
Stayed in Aug-19
Beautiful stay in Prague Perfect communication with staff, very clean and spacious apartment, 10 min by foot to Orloj or Vltava. Big and clean bathroom with washing machine. My towels where changed after 2 days, which was great. I only suggest adding few more glasses and coffee mugs. Lots of restaurants and bars near by. A would recommend restaurant Agave just opposite to apartment. Will definitely stay again.
PositivePerfect location, Spacious apartment, 15 min by walk from main train station
Negative-
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Ivan - JILSKA PALACE APARTMENTS - one-bedroom apartment
Stayed in Aug-19
Holidays Actually the apparent very good, perfect house
PositiveGood location, very good bed and pillows
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 0
by Scott - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Aug-19
Good one week visit to Prague While an excellent location, in city center (walkable to everything), the very central location can mean late evening noise at times due to the first floor disco pub. The apt building itself is a classic (given how old it is), where you can feel its history and while the apts are spacious, they could benefit from an update (particularly the kitchen). Irrespective, was overall happy with the stay where they provided a one day full cleaning and a towel change (given we were staying one week). Would rate the apartment and service above average and location perhaps the key differentiator.
PositiveGreat location, in city center; Responsive service
NegativeOlder interior
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Bright - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-19
Amazing location, excellent staff,very nice apartment I couldn't wish for more.thank you :)))
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Emma - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-19
The apartments are excellent. Very comfortable and spacious. The beds are extremely good. Everything was spotlessly clean. Location is perfect. Short walk to all sightseeing spots. Metro and tram nearby as well as various supermarkets and mini-markets. OUTSTANDING CUSTOMER SERVICE. The offices are open long hours and all staff very helpful. Only issue we had was with the blinds or lack of. Coming from southern Europe we are used to blinds on the windows and found there was a lot of light coming in at 5 in the morning when the sun came up. Problem largely solved by changing apartments. All in all, 10 out of 10!
PositiveExcellent, stylish apartment
NegativeBetter blinds needed
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
