Prague apartments accommodation - apartments in Prague historical centre - alternative to hotels in Prague

Comfortable Apartment Near Center of Prague After some confusion at registration everything about our stay at Residence Masna was fine. And despite the fact that one of our apartments was not ready for occupancy -- through no fault of the management -- the office staff worked above and beyond the call to resolve the situation and maintained their calm, professional attitude in the face of tired, grumpy travelers! Kudos for their effort and kudos for the help they provided in arranging a tour to the Czech countryside and a nighttime visit to a medical clinic. They also arranged a reasonably priced, English-speaking, pleasant driver to pick us up in Berlin and to take us on to Budapest. All in all, we were very well cared for by the staff. As for the apartments, we have no complaints. The kitchen was adequately furnished for our stay, the beds were very comfortable, the rooms were quiet despite the busy location, and the bathrooms were modern and clean. There are bakeries and grocery stores nearby, so one need not go out for every meal. The onl

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A beautiful stay in Prague We had a great stay here. Fantastic location - close to everything. Clean, light, lovely apartment and the terrace had a view of the castle in the background and we could see the clock from the kitchen window. The staff were excellent - couldn't be more helpful. Would definitely recommend it.

PositiveGreat location and everything we needed

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Our 15th anniversary in Prague We enjoyed our stay there, and appreciated the complimentary transfer and the apartment upgrade given. Excellent set up. Would definitely recommend!!!

Positivegood location, comfortable space.

Negativetea towels were not replaced on certain days.

Time with friends Prague is a wonderful city we have visited many times, and we will in the future. The professional and sincere service of the entire staff in addition to very nice apartments in great locations make it the perfect visit. Many thanks

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Satellite TV and washing machine instructions could be more "user friendly" in English. e.g. There are more than 100 TV channels and very hard to find Enlish BBC or CNN. Washing machine cycle took hours because instructions were not clear. We were very disappointed with Grand City Tour (3.5 hrs) in "ENGLISH" booked and paid cash at your office. The night before we rec'd and email to say tour was cancelled because we had not paid (hours after we had walked to your office to pay in cash). Pick op was 20 min late, tour start was 20 min late and tour was combined English and French. This meant that explanations took twice as long and parts of the tour were apparently cut short. If tour is going to be combined languages then this should be explained up front so that there are no un pleasant surprises. Based on this experience we would not recommend this tour. Kind regards Richard and Beverley Payne (401)

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