Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Mariza - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
The apartment was well located and the staff were friendly and helpful (including organising a tour for us). It is certainly a place that I would come back to.
Positiveperfect location for all that we wantedd to do
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ellina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-14
Perfect place to go for a vacation We are a couple, came without kids for 9 days vacation. The location is excellent - in the heart of the Old Sity of Prague. All is nearby: famous Prague clock, Karlov bridge, the large shopping center Palladium and many nice restorants and bars. The apartment is very clean and well equipped. All is exactly as we saw in the pictures at the site.Very good bathroom and perfect bed (It is important for somebody with overweight :)). We had acquired a guest, my sister, for two days, and it was enough space in our studio apt for an additional bed and a place for her things etc. We had arranged for her also the transfer from/to the airport while we did our check-in (for a good price as was mentioned in the internet site), and all went just perfect and in time.The kitchen is fully equipped, all works good. We had closed a safe at the 1st day by mistake, and in a few hours the service person had solved the problem. The cleaning woman is very friendly and helpful and answered to our small wishes immediately. WiFi is
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Daniel - APARTMENTS DIVADELNI - one-bedroom apartment
Stayed in Aug-14
Temporary accomodation whilst moving to Prague Overall we were ok with our stay. The staff was helpful on arrival in checkingm, showing the apartment as well as offering themselves to follow up with my lost luggage from the airline. However, the staff required some follow up for the information on my lost luggage as well as not always being clear on whether they understood some specific messages/changes to my plans - specifically on the parking spot reservation where I ended up only requiring the parking for 3 days vs. 2 weeks. The external cleanliness of the appartment was not satisfactory at all as during the 1st week of August it was not ok to open the windows which created a very warm appartment. The external area of the windows should be cleaned more frequently. Towels and overall internal appartment cleanliness it was quite good I have to say. Everything done on time and properly - this was highly appreciated. Location is perfect for the center of Prague where everything is pretty much walking distance. The appartment is not suitable for a cou
PositiveGreat location, generally silent apartment good accessibility.
NegativeOutside cleanliness and overall apartment temperature in warms days - not recommended to open the windows
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Bruno - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Perfect Stay Perfect as usual. Few 5 star hotels can compete with such quality/price. Suggest to have a mini breakfast service and newspapers delivered to the door, payable. Croissants, danish will do. coffee and tea is anyway available in the kitchen.
PositiveUpper Quality at reasonable prices
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Nila - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Aug-14
Family Vacation Location as far as city center was great, we were right in the middle of town. Apartment was very comfortable as well. We stayed for 5 nights and the only downside was that it was too noisy to sleep, people yelling, talking, partying, and then the trash collectors and the glass crushers- so if you are young and enjoy a great night life- this place is for you, but families with young children might want to bring ear mufflers.
PositiveGreat space for a large family.
NegativeToo noisy
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5