Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by David - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Aug-14
A happy return to Prague We had an other fantastic visit to beautiful Pague. We love the welcome, quality and service provided by Prague City Appartments. We will be back and would not consider looking elsewhere for accommodation.
PositiveHigh standards at every turn
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Maddy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
From the moment we checked in the staff were absolutely amazing . They literally went out of their way to make us comfortable . We travel a lot all over for golf tournaments and stay only at five star hotels . We decided to stay at Karolina residence as most of our favourite hotel were full . I can sincerely say now that we are so happy that we stayed here as the service , staff attitude ,location and just about everything that a family would need for a perfect vacation was right here, we would surely not hesitate to recommend family and friends staying at your residence in the future . I would sincerely like to thank everyone at residence Karolina especially Mariana , Martin and ELISKA for making our stay amazing .
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Tony - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Our stay in Prague We (my wife, my adult son, and I) had a wonderful time in Prague, a large part of which is due to the suite we had at the Residence Karolina. My only evaluation that was not excellent was for front office staff. Everyone in the front office was very eager to help and very friendly. Our one negative incident - which is rather modest and did not effect our outlook on the trip or the residence - was when we were waiting for a guide to pick us up outside the building only to find out that she had been sitting in the office for 15 minutes waiting for us. Again, this is not a very big deal but I felt it demonstrated a modest lack of initiative. We loved out stay and will recommend it to anyone we know who plans to visit Prague. Regards. Tony Rothschild
Positive
Negativexx
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Anne - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-14
Only negative was lack of air conditioning. Had to leave windows open and bedrooms were inundated with some sort of insects. If had air con during summer would recommend.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Debra - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Wonderful apartment in Prague The apartment was large with very high ceilings. It was very clean and fully equipped. This is the first time we had a front office staff available 24/7 and daily maid service included in the cost. What a great convience! They took care of transfers and tours for us too. All went very smoothly. We highly recommend using your group for the apartment and the wonderful support of the staff in planning tours, transfers and always answering questions in a timely manner.
PositiveGreat front office staff and lovely apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
