Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Taylor - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-14
huge clean apartment in noisy area Would have been nice to have air conditioner in each room so we didnt have to sleep with the windows open and not get any sleep because the drunk people were so loud until 5am. The apartment was very big and very clean, the outdoor patio needs lights, its so dark at night its unusable. Internet is very slow. Overall a nice place but would not stay here again.
PositiveApartment is very big and modern
NegativeIs located near bars so it is very loud each night
Front office staff - 5
Location - 2
Rooms and services - 3
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Tanya - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-14
Prague holiday We would really want to commend the front office staff for their work - they were most welcoming and extremely helpful to us. They certainly contributed to the enjoyment of our stay. Just a couple of minor things to mention: 1. We got the washing machine to work OK but could not/did not get the dryer function to work - maybe a few more instructions on this would help? 2. We had our towels changed the day before we left - which was not really necessary. We are used to a system of leaving towels in the bath/shower if we want them changed and just hanging them up if we do not need a change - this is just to save unnecessary washing. Overall though it was an excellent stay - and we would recommend Karolina to any of our friends who may visit Prague.
PositiveLocation, facilities and front office staff were outstanding
NegativeThere was nothing negative about the apartment
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rafael - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jul-14
Lovely prague Apartment was in a very good location, however it needs some updating. Wifi very reliable and quick. Front office staff excellent, very responsive to all needs and quick attention.
Positiveperfect location, spacious, quiet
Negativeneed fans for each room in the summer months as the apartment tends to be hot in the afternoon, early evening. kitchen equipment seems old, lack of coffee maker and not enough drinking glasses (only 3 available for 5 people in apt), shower area quite sm
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Lori - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Great place to stay A great experience.
Positiveperfect location, quiet, large
NegativeN/A
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Alexandros - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-14
Our honeymoon trip It was all perfect! They upgrade our room and they gave one of the best 70squares with all the benefit! The front office staff was absolulty brilliant. We had a problem with fake money and we hadle the situation and gave us back our money! You should visit that appartments!!!
PositivePerfect location
Negativeabsolutly nothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
