Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Natalie - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-14
Awesome spot Couldn't fault the apartment for its size and location. Great company to deal with professional and nothing was a problem. Restaurant opposite the apartment block is fantastic. Well done guys loved it all!
PositivePerfect location and huge apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Iva - OSTROVNI 7 APARTMENTS - two-bedroom apartment
Stayed in Jun-14
Friends with kids We were two couples with two kids under two and we stayed in a two bedroom National Theatre apartment. It was perfect for us because there's a living room between two bedrooms which meant that, with all the doors open, we could create a very big space for kids to run around. The kitchen is maybe not ideal for a longer stay because it's quite small but it was great for the weekend as we didn't prepare that many meals at home. The staff were all incredibly helpful and friendly - right from the moment we contacted them by e-mail. We even got locked out at some point and someone came over in less than 10 minutes to help us out. The only negative thing was that the apartment's very loud - you can hear the neighbours walking upstairs and pretty much anyone talking on the street. All the noise stops around 10 p.m. though, so even the negative is not so bad after all.
PositiveGreat location, spacious apartment, pefect for a short stay
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Kevin - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-14
Father daughter trip The room was large and dated. But that added to the experience. You went back in time to a more simple period. We loved it. Very roomy and easybto cook and live in for 3 days. The staff... Think high level concierge. What ever you needed 24/7. True, you are renting an apartment but they treat you as a resort guest. Alexandra was phenomenal. She provided in depth information on what we would and might need. Her suggestions were spot on!! Great location near the heart of old town, giving you easy access without the commotion. When I go back this is the company I would book through
PositiveGreat staff- alexandra is Aces
NegativeA little noise at night
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Francois - OSTROVNI 7 APARTMENTS - two-bedroom apartment
Stayed in Jun-14
Prague made easy Everything was just right - sufficient instructions, friendly and professional service, fantastic clean and spacious apartment close to public transport. We could relax in comfort and be ready to hit the road again every morning. We appreciated the little extras like soap, detergent, a safe for valuables etc. that ensured we could spend maximum time on exploring the wonderful city. Highly recommended.
PositiveThe service was friendly and professional and the apartment fantastic.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Shirley - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-14
Short-term business trip I had an overall pleasant stay during my 3 months. The apartment was spacious, more than enough for one person. It could easily accomodate 4 persons. The service was great. The cleaning service came twice every week. The front office staffs were very accomodating. I had a couple of technical problems with the lighting bulbs and they sent the technician right away. Also when I requested for more supplies. You just need to ask and they will try to help you. The apartment location is great. It is in the old town, near to all the major attractions and less than 10 minutes walk to Staromestska and Namesti Republiky metro stations. The only downside is that the apartement is facing the Masna street where there is the M1 Lounge bar and other bars in the neighbourhood. They could be noisy at nights.
PositivePerfect location, spacious room, helpful staff
NegativeNoisy, fridge does not have freezer
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4