Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Christine - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-14
Beautiful Prague We loved staying in this apartment. Its location is excellent, rooms large and very secure. The only downfall is no clothes dryer.
PositiveGReat apartment right in the heart of Prague
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Simon - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Prague Hotel Very nice place, easily accessible and close to the centre of town. Very fast internet and great facilities - coffee, washing machine, microwave. Only problem - you have to go to reception first and they did not outline this to me so had to wait a long time for someone to come down from reception to let me in the room as this is where I went directly.
PositiveGreat location, value for money.
NegativeUnclear requests.
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jan - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jun-14
Unwinding in Prague We stayed here for the second time. Not the cheapest place, but very central, very quiet, powerfull airco, complains are solved immediately, staff accompanies you from the office to the apartment and parking space. With half a dozen of remote controls it is almost impossible to make sence of the build-in audio system. But we did not come to listen to the radio anyway. We would not hesitate to return to this apartment in the future.
PositiveCentral, value for money
NegativeAudio/television chaos
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Endi - RESIDENCE RYBNA - RED HORSE - parking
Stayed in Jun-14
The check-in process was very easy and everybody was very helpful at the main office. When we went to the apartment somebody was already waiting for us. After showing the apartment, he went with us to park the car in the nearby garage. He also gave us a lot of information about the surrounding places. The apartment was very clean and it had everything that we need. The nice thing was it was cleaned everyday. The apartment was close to supermarket, parking garage, and tram/subway station. There are restaurants and shops within walking distance. The only issue we had was with the sofa bed. We (4 adults and 1 baby) couldn't get a 2-bedroom apartment so we rented a 1-bedroom apartment. According to the description the apartment could sleep 4 people (and we paid the extra fees). So two of us were sleeping in sofa bed, but it was not comfortable at all. The mattress was thin and the sofa bed didn't provide enough support so it sagged in the middle. We woke up with back pain. We called the main office and the
PositiveGreat location, clean apartment
NegativeSofa bed did not function
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 2
Value/money - 4
by Carsten - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jun-14
family holidays a well located apartment in prague center one is all very well easily reachable on foot well submitted all available small notes light on the balcony was not the window handle broken in the bedroom and the cleanliness could be better but these are just little things
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4