Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by John - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-14
Anniversary Away Overall this is an excellent place to stay in Prague. The apartment was big and clean and had everything that you need. Close by there we shops to self cater and bakeries etc..for quick and easy breakfast. We had a top floor with lovely city views. The staff were very helpful and the only real issue we had with the transfer mix up got resolved. However, we were stuck in the airport on arrival for over an hour which was frustrating The apartment was close enough to the old town square but far enough away to be off the beaten track and felt very secure The space in the apartment was the big benefit for us over hotels. A great place
PositiveCentral lacation, good friendly staff, spacious accommodation
NegativeMIx up with pre booked transfer from airport
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kamila - OSTROVNI 7 APARTMENTS - two-bedroom apartment
Stayed in Apr-14
Lovely Prague we were satisfied. Thanks for your services.
Positivecomfortable, perfect position, spacious
Negativedisgusting smell in the bathroom last day (from the tubes)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sharon - RESIDENCE MASNA - studio apartment
Stayed in Apr-14
Old Town Prague Apartment was very spacious and comfortable in an excellent central location. Convenient lift access in a secure building with daily cleaning available. Very good facilities with excellent wifi (which is a must for overseas travelers). Recommended.
PositivePerfect Location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Dieter - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-14
Extended Weekend Trip We spent 4 days in Prague and stayed in a 1-bedroom appartment in Karolina. It was a perfect location to all sights and had all the amneties of a 5-star hotel. It was clean and well taken for. The staff did everything to make our stay very comfortable, incl. filling the fridge upon our arrival and organizing some restaurant bookings. 24/7 service at its best and friendliest. The one difference to note to a hotel is the obvious lack of a hotel bar. But then you have the choice of a good range within walking distance...
PositiveAll the amneties that one needs
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jana - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-14
A most Comfortable apartment in a convenient location. The staff were very obliging and always available and responsive to our requests. We were all very happy with our choice and would consider staying in the PCA again. In terms of the equipment, the washing machine, though very convenient to have, is rather complicated to operate. A less sophisticated mechanism would be helpful. Also the temperature in the bathtub did not work. The handy man who came to check it out said that the battery inside needed changing. This meant that showers in that bath were impossible as the water was extremely hot. The above are only meant as helpful suggestions not criticisms. We were impressed with all the other facilities and equipment. Thank you Jana Clarke
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5