Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(332 reviews)
4.7 of 5
Overall (332 reviews)
by Sandra - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-14
6 Days in Prague We were two couples taking the opportunity to see Prague and visit my daughter who is doing a semester there. The location was perfect, very close to old town square, and very close to all the must see attractions. The apartment was clean, and comfortable. There was some noise at night, particularly Friday night, with a very loud group of singing men that did seem to go on until day light. There is also a church bell that rings every hour, which some of us found annoying when we were having trouble sleeping. I found if you closed the windows the noise was manageable. There was maid service every day which ended being very nice, and the front office staff was excellent. It was clear that customer service is top of mind for them. We simply called with any question or request and they were more than happy to accommodate. Another great thing is that city bike is located in the back courtyard. Which was great on day 5 when we wanted to get away from old town and tour a tranquil park in new town. It was truly
PositiveGreat Apartment!
Negativea little noisy for light sleepers
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Joseph - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-14
vaction trip in prague I was very satisfied and happy ... Hope next time I will come back to this apartment
Positiveperfect location and perfect room
Negativethe reception is very far but the apartment is in the center
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by NATALYA - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-14
Everything was excellent , expect some stuff like no sneakers and bathrobe , also there is no shelf in the shower :( it would be great if you will have it in the apartments next time :)
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ben - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Mar-14
Weekend at Rybna Our group of 4 stayed in the 3 bedroom apartment at Rybna for 3 nights. Can't fault anything about the apartment we stayed in and service we received. The apartment was amazing, ready for us at 1300 when we arrived and it was cleaned everyday at our convenience. There is no lift and the apartment is on the 3rd floor but this didn't bother us. Completely hassle free experience letting us get on with enjoying the beautiful city of Prague. The prearranged airport transfers made it even easier to check in and check out. I will be coming back to Prague and will be using 'Prague City Apartments' when I do.
PositiveService, location and everything else
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kathleen - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Mar-14
First Trip to Prague From the moment we booked, the staff in the office could not have been more helpful and the apartment lived up to all of our expectations. This gives the freedom of your own apartment with hotel services, daily maid service, fresh towels and even toiletries and tea and coffee. We would highly recommend Residence Rybna and Prague City Apartments.
PositiveLovely Clean Spacious Apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5