Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(333 reviews)
4.7 of 5
Overall (333 reviews)
by Kevin - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in May-13
Lovely Prague Everything was excellent and i have to say thank you for making us enjoying our stay. I only put "satisfactory" for the value because we can find lots of apartments a bit less expensive in the center. But you have got an excellent staff and service so It was totally worth it
Positivevery good location, well situated, excellent staff
Negativenothing to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Markus - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in May-13
Family Trip We were on a family trip with three adults and 3 children ages 4, 2 and 1 years. The apartment was perfect as all couples got their own rooms and there was two toilets with showers. The apartment was really clean and spacious with a large living room/dining space and an open kitchen. Air conditioning was included in all the rooms and could be used with remote control if needed. The cleaning of the apartment was done daily and the towels were changed if wanted. There was even own towels for the kids!! The location was in the old town and close to everywhere. The local supermarket "Albert" was located just behind the corner with a 5 minute walk. The old town square was also within 5 minutes walk. Even if the apartment was on the 3rd floor without any elevator it was manageable to carry the luggage and the strollers to the apartment. I would recommend the RESIDENCE RYBNA - RED HORSE apartment nr. 31 for families. And next time I stay in Prague I will certainly call Prague City Apartments again!
PositiveGood location, spacious apartment, excellent service
Negative3rd floor without elevator
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Peter - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Apr-13
It was perfect
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Charles - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-13
Very professionnal & reliable services The information given by the company was very clear and exactly as per the reality I appreciated to have pictures and plan of each room before booking The employees were very very nice, clear and helpful ! The services was great, I really appreciated that my luggage were brought from my appartment to the desk office, and also the taxi service. The payment process by internet (guarantee deposit) is a bit complicated, at the beginning I was not sure whether it is a scam or not ! Hopefully, the chat interface is very usefull with clear explanation ! In the room, I would have preferred also to have a normal door in the bathroom, instead of the glass door. I would recommend your services without any reserve Thanks to your team !
PositiveVery clear information given
Negativeprice could be a bit lower, and payment process easier
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Pete - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-13
R&R rest and relaxation Had a great time, the apartment was great value for the money. the staff did everything to make it as good as one could want. thank you for making my visit to prague fun and enjoyable. I have already recommented your apartments to my friends.
Positivei found the apartment very thing it was suppose to be, location was great
Negativei can not really say i have any negative reviews
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
