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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(333  reviews)

4.7 of 5

         
 
 

Overall (333 reviews)

 

by Giuliano - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-13

 
Total4.5

Great holidays in Prague Excellent location close to downtown. Spacious, quiet and fully equipped with the garage very close. Very good daily cleaning but not the cleanliness of the apartment as a whole (dust, cobwebs, tends a little dirty). Uncomfortable check-in away from the apartment staff very friendly and helpful. Uncomfortable and noisy on a sofa bed for two people. Overall we were pleased with our holiday and value for money.

PositiveExcellent location, spacious quiet and fully equipped

NegativeUnconfortable sofa bed for 2 people, cleaning far away check-in

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 3

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Janet - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-13

 
Total5

Wonderful family trip to Prague Very pleased with this 3 bedroom apt. Spacious and fit my family of 8 traveling together. We had 3 children and 3 grandparents in tow. Nice having a/c available in the summer. Would be perfect if it had an elevator as it is on the top floor and you need to carry own luggage up. The customer service of Prague city apts is very prompt and courteous. Would definitely recommend to all my friends traveling there!

PositiveGreat location - convenient, relatively quiet, near good restaurants, shops and old town square

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Helga - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-13

 
Total3.8

It is hard to review it. We liked the location and we liked the apartment. The staff was very attentive and very helpful and friendly. What we did not like was that the flat was dirty and remained so during out stay. The carpet has not been cleaned for ages and showed it. It had an uncared for feel to it. The worst was that there was no air conditioning in our flat whereas the flat next door at the same rate did have airconditioning. It would have been helpful if we did receive the information of lack of air conditioning prior to committing ourselves. We just assumed you had it. Thank you for inviting us to give feed back. It is appreciated. Kind regards Helga Coulter and Peter Coulter

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 2

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Christine - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-13

 
Total5

I loved my stay in Rybna, room 21, and thought the accommodation was really excellent, It was very spacious, with excellent facilities, and was only a few minutes walk from the Old Town Square where there were so many wonderful things to see. It was quiet and secure staying at Rybna. I would certainly recommend this appartment highly, and love to return Thank you Dr Christine Hill.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Tyson - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-13

 
Total4.5

PCA was great Checking in was a little bit of a hastle, as the check in office is far from the actual apartment so we had to make our driver wait, which made him nervous and mad, but that was our only choice. However, we were very happy that the front desk ladies warned us about the Cab drivers in Prague, as they tried many time to rip us off. (Be sure to use private cab companies and always call ahead and agree on a price before getting in a cab.) Therefore, all the advice we got from the Apartment staff was helpful and very valued. We also got some reservation assistance, information, help in the apartment and everything was met with a smile and nice people. The overall experience was amazing and the apartment was fantastic place to call home for the time we were there. Thank you.

PositiveVery nice front desk staff and all concerns, requests, and needs were filled and attended to.

NegativeFloors were a little dirty, but nothing that was a concern.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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