Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Sara - RESIDENCE MASNA - studio apartment
Stayed in Jan-14
Wedding/Honeymoon trip I am very pleased with the services, location and quality of the Masna apartments. Myself and other members of my family all rented apartments for my wedding and everyone was very happy. The staff was quick to help with any questions or issues ranging from the apartment lightbulbs needing changed to how to book a train ticket to Austria. They were amazing! The location of the apartments couldn't have been better either. The units facing the street were a little noisy, but we were on the other side of the building so even though we didn't have a view, we had a quiet stay. I would highly recommend Masna to others and will most likely stay here again on a future trip.
PositivePerfect location, friendly staff and extremely helpful and quick to respond.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rodrigo - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Flat is excellent, the concept from decor to services is very well conceived, the staff always ready to help and with friendly and young attitude. You have an outstanding product. with outstanding young people, which has led me to use your services several times and I will continue to do so, If I may suggest three things that would make it even better:the reason why my evaluation for equipment and facilities is satisfactory and not excellent; 1. Movie channels in English such as HBO, Cinemax or other and series channels such as Sony and Warner. For longer stays this is really appreciated as the channel menu you have today is basically news in English. 2. That house keeping asks you if you do not want fresh sheets every day. instead of having to request them specially. 3. Not charge for missing keys. Again these suggestions are notwithstanding the fact that I am really fond of Residence Karolina.
Positiveplease see overall review
Negativeplease see overall review bellow
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Catherine - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-13
Prague trip We had the most wonderful week in Prague! The apartment is very spacious and comfortable. It is situated in a quiet street but within walking distance to to magnificent Charles Bridge and all the attractions of the Old Town. We highly recommend Prague City Apartments and Residence Karolina and hope return to beautiful Prague in the future. Thank you to Martin and the team for making our stay so enjoyable.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Uwe - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Jan-14
Perfect stay in Prague Good location for a nice vacation in prague. All interesting points are near. Parking garage is just 5 minutes walk away and protected. The flat (one bedroom) is very nice. The sleeping room is perfect - quiet - big beds and very hard matress (I love it). Only it takes little bit time for hot water in shower. Overall I was happy that I booked that flat - will come again for sure.
PositiveSleeping room is very quiet - big rooms and perfect location
NegativeLong waiting time for hot water in shower
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by Maksim - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Jan-14
3 nights in Prague Large apartments in the heart of Prague near the main Old Town square. Good room service, excellent location
PositiveBig appartments in the heart of Prague, good room service, excellent location
Negativenot enough hot water for 8 persons
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4