Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Sara - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jan-14
Fabulous experience! After a previous apartment rental experience (in no way related to Prague City Apartments), we had very low expectations. However, we found the entire experience to be wonderful! We had booked a transfer from the train station to the apartment - the driver was on time, friendly, and waited for us at the check in location before delivering us to the apartment. The staff at check-in was efficient, friendly, and informative, and she went with us to the apartment to make sure everything was satisfactory. The apartment was beautiful, in a great location, and came with everything you might need during your stay, including laundry soap and coffee/tea packets. Daily maid service was an unexpected and welcome surprise! To top it all off, on New Year's Eve Prague City Apartments dropped off a package with snacks and a bottle of champagne! We enjoyed the snacks, but unfortunately had to leave the champagne behind, as I'm pregnant and couldn't drink. I've already raved about our experience numerous times to frie
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Philippe - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jan-14
New Year's Eve in Prague We had a splendid time in Prague and in the appartment. We found the staff extremely friendly and helpful (one of our children needed to see a doctor and the staff kindly assisted us in this regard). Furthermore, the size and location of the appartment were perfect. Also, when the power went out on New Year's Eve, the front office staff did what she could to assist us and ensured that power was fully restored the next day. The organisation of the transport to and from the appartment was well organised and much appreciated. We have a few suggestions which, in our humble opinion (informed by the fact that we have rented appartments in Europe's major cities) would make the appartment simply perfect. First, the water heating system needs to be improved. We could not get hot water in the kitchen and showers were always problematic even when only one individual was taking a shower. Second, it would be nice to have a little more light in the kitchen and the living room. We would also suggest adding a few
PositiveGreat staff, fabulous location, excellent services
NegativeHot water problems, lacking minor items but which would make the place much different
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Anna - TYNSKA ULICKA 5 APARTMENTS - one-bedroom apartment
Stayed in Jan-14
We loved our stay in Prague! The apartment couldn't have been in a better location! It was well equipped, spacious and had nice decor. The staff were extremely helpful. Great service all round. Thank you :-)
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hitham Mohamed Saleh - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
i liked prague but in the new year people were so rude,nether the less i enjoyed my presents from yo over all your residence was good and polite cooperating front office.
Positivebeside the location and good stuff you have the best front office
Negativethe parking you didnt have good parking area.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Kathleen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
Wonderful New Years in Prague! The staff made our stay exceptional! They were available 24 hours each day, ready to give directions, help make reservations, & answer all of our questions. We were even surprised with a lovely New Year's Eve goody basket. The apartment was beautiful, updated with new appliances, very clean & comfortable, & in a great location. I would recommend Prague City Apartments to anyone visiting Prague.
PositiveGreat location, exceptionl staff
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5