Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Rebecca - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-14
fantastic stay We are very happy with our stay, and were particularly impressed with being given a bottle of wine on the new year's eve. All staff are very friendly and helpful and professional. We had to replace some lightbulbs and the technician came few times to make sure we were in the room in order to do it, very professional.The apartment is clean, tidy and spacious. The kitchen even has a kitchen roll which was to our surprise. The complimentary pick up from the airport was much appreciated, particularly in light of the fact that we arrived quite late in the evening and it was hard to get around at that time; and we were unsure if it was safe to catch a taxi from the airport. We were offered tea during our check in and check out - thank you. Many thanks to everyone, and have a great year ahead.
Positivegood location, clean and friendly people
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Julie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-13
Lovely Christmas at Prague Me and my family really enjoyed our stay at Prague City Apartments ! Everything was done to facilate our stay. For exemple, they managed our transferts from the aeroport to the apartement and the conciergerie was open the day as the night to reply to our any questions. The staff took care of us ! For the christmas 's day we got a really good surprise from them. They put under the christmas tree a really nice present ( a nice box with sweets, pastries and a bottle of delicious wine ! ) We really appreciated it. Also, the appartment was very well located, it was very central ( but in very quiet street) and extremely close from monuments ! We used just once the tube !! The appartement ( the loft) was as the picture on the website and it was extremely clean and spacious. Me and family recommand Prague city Apartments !!!
PositivePerfect location to enjoy Prague
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Shayleen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-13
Great Apartment and Management in Prague My husband and I rented a one bedroom apartment (#42) over Christmas. The apartment, was spacious, well equipped, and in a great location. In addition, the office staff provided excellent customer service throughout the booking process and our stay. Furthermore, they really went out of their way to make us feel at home over the holidays. When we arrived, we found that the staff had setup a Christmas tree in the apartment which was a nice festive touch. When we returned to our room on Christmas Eve, we found a gift under the tree that included a bottle of local wine and some snacks. We thought this was a lovely gesture. We wouldn't hesitate to say here again.
PositiveIf visiting Prague, we would stay at Residence Karolina again.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Martina - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jan-14
SUPER Our journey was perfect! I can't find nothing negative. The position is perfect for visiting the city and in a moment you are in the main place of the old town. There are also supermarket nearby. The apartment was delicious, all was prepared admirably for making our stay perfect. The most amazing thing was the present that we found on 31 december: the bottle of Prosecco from Treviso was really special! We have to say THANK YOU!!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Thomas G - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
Nice, spacious studio apartment in a great location This was a great apartment. My only issues are the following: - needed to have a manual for running the washing machine - it ran for 4 hours because I apparently had no clue what setting to put it on - need to have a listing of TV channels and more english (american) channels, especially, news, movies, sports. We had a great time and totally enjoyed our stay. Thanks for everything, especially the airport pickup, the staff, cleaning staff, and having the time to show us the apartment and how to lock door etc. kind regards, Tom
PositiveGreat location, clean, spacious, gray amenities
NegativeN/A
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5