Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Tatiana - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-13
Family trip We would absolutely recommend staying at this residence.
PositivePerfect location, very close to the center, very frienfly staff, complimentory gifts, excellent organization
NegativeWi-fi wasn't always working properly in our room
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by ALEX - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-13
First Prague trip Stunning spacious apartment, well heated and furnished within a stroll of Old Town Prague, the bridges etc - you won't need a taxi ..... Communication with the staff was excellent from the moment of booking, the arranged airport transfers took all of the stress out of arrival, and the really friendly folk at reception were always happy to help with anything.... just don't all book it up at once - we'll need some free rooms when we return.....
Positivemade easy, welcome, and comfortable
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ricardo - RESIDENCE MASNA - studio apartment
Stayed in Nov-13
The distance between front office and the hotel is big which can complicate if one doesn't use the hotel transfer.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Engbert - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Nov-13
Our trip to Prague We are very satisfied about out trip to Prague. The appartment was excellent. We were very close to all the points of interest. The office staff was very friendly and helpfull. Just one minor complaint: We ordered a taxi ftom the office to the Main railwat station and received a booking confirmation / voucher ref : 2364547 with a total price of 300 CZK. When we arrived at the railway station we had to pay 400 CZK to the taxidriver. I hope this mentality is not standard for all taxidrivers.
PositivePerfect location near the Old Town
NegativeNo elevator
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Hana - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-13
Great location; nicely renovated. Excellent service from the stuff!! We loved our stay and will certainly stay there during our next visit.
Positive
NegativeThe bathroom with a standing shower is very small. Other bathroom with a bathtub - can't take a real shower.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5