Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(332 reviews)
4.7 of 5
Overall (332 reviews)
by Janet - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Aug-13
Wonderful family trip to Prague Very pleased with this 3 bedroom apt. Spacious and fit my family of 8 traveling together. We had 3 children and 3 grandparents in tow. Nice having a/c available in the summer. Would be perfect if it had an elevator as it is on the top floor and you need to carry own luggage up. The customer service of Prague city apts is very prompt and courteous. Would definitely recommend to all my friends traveling there!
PositiveGreat location - convenient, relatively quiet, near good restaurants, shops and old town square
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Helga - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Aug-13
It is hard to review it. We liked the location and we liked the apartment. The staff was very attentive and very helpful and friendly. What we did not like was that the flat was dirty and remained so during out stay. The carpet has not been cleaned for ages and showed it. It had an uncared for feel to it. The worst was that there was no air conditioning in our flat whereas the flat next door at the same rate did have airconditioning. It would have been helpful if we did receive the information of lack of air conditioning prior to committing ourselves. We just assumed you had it. Thank you for inviting us to give feed back. It is appreciated. Kind regards Helga Coulter and Peter Coulter
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 2
Equipment & facilities - 4
Value/money - 4
by Christine - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Aug-13
I loved my stay in Rybna, room 21, and thought the accommodation was really excellent, It was very spacious, with excellent facilities, and was only a few minutes walk from the Old Town Square where there were so many wonderful things to see. It was quiet and secure staying at Rybna. I would certainly recommend this appartment highly, and love to return Thank you Dr Christine Hill.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Tyson - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Aug-13
PCA was great Checking in was a little bit of a hastle, as the check in office is far from the actual apartment so we had to make our driver wait, which made him nervous and mad, but that was our only choice. However, we were very happy that the front desk ladies warned us about the Cab drivers in Prague, as they tried many time to rip us off. (Be sure to use private cab companies and always call ahead and agree on a price before getting in a cab.) Therefore, all the advice we got from the Apartment staff was helpful and very valued. We also got some reservation assistance, information, help in the apartment and everything was met with a smile and nice people. The overall experience was amazing and the apartment was fantastic place to call home for the time we were there. Thank you.
PositiveVery nice front desk staff and all concerns, requests, and needs were filled and attended to.
NegativeFloors were a little dirty, but nothing that was a concern.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Scott - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jul-13
One of the best apartments we have rented in Europe. Has almost everything you could ask for including AC and double pane windows to keep it quiet at night. Tastefully decorated and well equiped. Strongly recommend.
PositiveGreat apartment, centrally located yet very quiet.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5