Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(332 reviews)
4.7 of 5
Overall (332 reviews)
by Martin - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Nov-11
Vacation and Business Trip The location is awesome, the price was good, but not great, the apartment matched exactly the photos and I loved that. The technical team came by and fixed all our issues right away. My single fault about the apartment was that over the course of my trip I woke up with small bites in various places and think the bed may have had a case of bed bugs. If at all possible I would also suggest, if possible, to have more english speaking channels on the satellite for American travellers. Only watching depressing news was frustrating when Discovery and National Geographic had available channels in english but they were not a part of the package on the satellite. It catered beautifully for german speakers and french speakers but not for english speakers.
PositiveMatched expectations beautifully
NegativeThink the bed had bed bugs
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Arie - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Nov-11
A wonferfull time in a wonderfull city We had a wonderfull time, doing lots of the city highlights by foot due to the perfect location of the apartment. The apartment itself was very spacious and equipped with all kind of facilities for an enjoyable stay. Consider the following two points of feedback of minor importance, because we think your apartments gave us a high level of luxury: 1. Create for your guests a channel-list for the decoder with German-English spoken programmes (without this its quite a search on which of the 1400 channels (interesting) programmes can be seen). Although such a list was also not available for the decoder with Czech-spoken programmes, this didn't bother us so much because only 11 channels were available (which was much easier to scan of course). 2. We used the free WIFI-facilities with Apple-equipment (Ipad en Ipod-touch); although the strength of the wireless network was OK (as was indicated on our screens), we had a lot of problems staying on-line. Does this have something to do with compatability and/or th
PositiveLocation of Rybna Residence is located perfectly close to all kinds of interesting parts of the city
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Joerg - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Nov-11
nice short family vacation in Prague nice short family vacation in Prague
Positivequiet with windows closed
NegativeNo heating on 1. day
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Vinessa - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-11
Prague stay The appartment is nice and is in a great location. The biggest issue is checkin where you have to go to a different location and this is not clearly understood before you arrive and then when you get there to the door with your bags and you are tired from travel you have to ring a number in the door to get information on where to go to check in. This is not good and email when you recive you booking confirmation is al that is required to make checkin smooth and enjoyable.
Positivegreat location, great bathtub, nice and clean and comfortable
Negativethe bed is two single beds pushed together. Checkin is not at the address provided when booking online and no information is sent to you stating this!
Front office staff - 3
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Dagmar - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Nov-11
prague, the city We got an appartment in the heart of Prague near the famous Smetana concert hall. It was very comfortable, silent, clean, tidy and attractive. We are looking forward to stay there again, as soon as possible! Congratulations to this arrangements.
Positiveit was perfect
Negativenothing negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5