Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Suzanne - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Sep-18
We were very pleased with the timeliness of your feedbacks, ordering our cab, and overall good service. We were a bit concerned to find you had switched our location without asking us and found the new place large, but needing some upkeep....like paint and floors refinished. The location was great and we loved Prague!
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Andrea - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-18
Lovely Apartment It is a good choice for location, space and helpful staff. The only drawback would be if you wanted to cook there.
PositiveApartment was close to the centre, but in a quiet location. It was spacious, clean and airy. It was above the reception and the staff were very friendly and helpful.
NegativeWhilst the kitchen units and appliances (kettle, nespresso machine, miocrowave etc.) were of a high quality, it was let down by only a few kitchen utensils. There was little cutlery and no scissors, peeler or small saucepans.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Alessandro - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Sep-18
Perfect location, very quiet, spacious
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Lisa Beth - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Sep-18
There was a great deal of confusion about check in and the instructions kept changing. Your staff was responsive but apparently the owner was interfering.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by George - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Aug-18
Great aprartment in an excellent location This is an exceptional apartment that met all of our expectations. The location is so central that we walked everywhere and never felt the need to take a taxi (which, we're told, in this city we should avoid). We enjoyed the stay very much and plan to return as Prague is definitely one the must see again cities of the world !
PositiveCould not have been better experience
NegativeJUst a minor issue. We needed a second blow dryer which was promised but never cam
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
