Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Ana - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-18
Lovely Prague Satisfactory
Positiveperfect location, near the center, spacious
Negativeat night noisy street
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Colin - RESIDENCE MASNA - studio apartment
Stayed in Aug-18
Excellent Central Location and Great Comfort This apartment was in an amazing location. It's right in the middle of great bars and restaurants as well as easy walking to all of the old town sights. The studio was well-appointed with a small balcony and good blackout curtains. This room was at the back of the building and was very quiet at night. There's no air-conditioning, but 2 fans were provided and we needed them! There was plenty of storage and the kitchen was well-appointed and equipped. We booked the EURO20 pick up from the airport - great value and the taxi took us directly to the office to collect the key and complete the paperwork and then he drove us to the apartment. On checkout day, we walked to the office and they looked after our luggage whilst we spent more time exploring before our pre-reserved taxi back to the airport. Very near the apartment is a narrow street and a currency exchange - they had excellent rates and I do recommend using the local currency as the Euro rate in shops, bars and restaurants varied a lot. The staff were exce
PositiveEverything in easy reach
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sarah - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Aug-18
Fantastic apartment in Prague The Brehova building is beautiful and out apartment did not disappoint: large, quiet, pretty, and extremely well stocked with kitchen items. There was absolutely nothing negative about our stay. The Prague City Apartment staff were great and excellent communicators. We would absolutely stay here again and recommend it with no reservations. Prague was very hot (august) when we were there and the apartment was cool. Can easily walk to metro, restaurants, river, and more.
PositiveGreat location, beautiful spacious apt, very quiet
Negativereally nothing at all negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Luca - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Aug-18
Parague Very good apartment.
PositivePefect location. Spacious. Clean.
NegativeProblems with tubs in the showers.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Devin - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-18
Fantastic apartment and customer service I was visiting Prague with my wife from August 1st - 7th, during which time there was an incredible heat wave occurring. I had originally booked an airbnb with a different company, but cancelled my stay there because the air conditioning unit was nonfunctional and the apartment was 35 degrees celsius inside. Desperate for A/C, I found Prague City Apartments and booked with them for the remaining 6 days due to their multiple wall AC units in the apartment. As fate would have it, the 5th floor apartment that I booked was having an issue due to the heat wave, and the A/C units kept shutting off causing the apartment to be unable to cool down. As you can imagine, this was a little upsetting having chosen this place solely because of their air conditioning, however the staff was truly excellent, making every attempt to fix the problem, and ultimately transferring me to a lower level unit that was not experiencing issues. The 2nd floor apartment we ended up in was fantastic, however the real reason I would sta
Positivegreat location, amazing customer service, nice spacious rooms
Negativesome construction noise, AC issues on 5th floor
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4