Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Claire - APARTMENTS KRIZOVNICKA 6 - two-bedroom apartment
Stayed in Jun-18
Prague Apartments We very much enjoyed our stay at Apartments Krizovnicka. The apartment was clean and spacious and the office staff was responsive. The telephone did not work during our stay but was a minor issue. We would stay there again.
PositiveExcellent location, comfortable and clean accommodations
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Hiram - JILSKA PALACE APARTMENTS - one-bedroom apartment
Stayed in Jun-18
Great Location but Unnecessarily Impractical The apartment is new and clean. It is in a great location, but it has some design and setup features that are very annoying and impractical. The two things that makes me not like the apartment can be easily addressed to make the stay of any guest pleasant: (1) the balcony door has no way to block the light, so the apartment gets bright very early. (2) The bathroom is a tub with a handheld shower with no way to put it in the wall and make it work as a shower (very impractical). The apartment is run by a company (not an individual/owner) and one can notice the difference when dealing with staff vs. the owner. Some of the staff was very rigid and could not use context and logic when dealing with guests. It seems like they lack training or notion of customer service and satisfaction. They do not know they work in the hospitality business. At the end, after much aggravation, discussion and my having to get upset, they realized that my request was not illogical or rare and they accommodated me. It is a nice and c
PositivePerfect Location
NegativeNonfunctional accommodation
Front office staff - 2
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 2
Value/money - 3
by Evgenia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-18
Loved our stay The location is ideal, burrito across the street almost 24/7, lots of light
PositiveThe location is ideal, burrito across the street almost 24/7, lots of light
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Christine Favila - APARTMENTS MAISELOVA 5 - three-bedroom apartment
Stayed in Jun-18
Beautiful apartment with a wonderdul location. The apartment was all that we could ask for. It was large, airy with lots of windows that provided natural light. There was a lot of space for our party of 5. The bedrooms were spacious. Kitchen (even though we did not use) was fitted. Building itself was secure with a reception and working elevator. Great location for us to see all of the sights Prague is famous for. Located in the Jewish Quarter, no more than a block away from Old Town Square, Old Jewish Cemetery and synagogues. Klara and Martin from Prague City Apartments were wonderful to work with. Easy communication and availability. Would recommend this apartment for a stay in Prague and would return without hesitation.
PositiveWonderful space, close to Old Town Square. Perfect location for Prague
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Nancy - JILSKA PALACE APARTMENTS - one-bedroom apartment
Stayed in Jun-18
Excellent Apt, quiet and fine location This was a charming flat, nicely arranged and well equipped for two. The location was very good, not in a noisy congested area, but within easy walk or tram from a lot of central sights. The bed was great and we had all that we needed. The A/C was not working but the weather was cool enough that small fans worked to keep things pleasant. I would worry about staying in a hot period however, My only other issue was that the key chip really did not work well. It took both your representative and us several tries each time to get in the building. The last night we were there, I did not think it would ever work to get us in. That is not a good think to have to be out on the sidewalk with people trying to walk around you when the door does not open. A key code would be much better. Except for those two things we had a great stay. The staff was helpful. Your airport transfer service was great too.
PositiveLovely apartment, quiet, good location
NegativeI did not like the key cheap method for building door
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5