Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Kara - JILSKA PALACE APARTMENTS - one-bedroom apartment
Stayed in May-18
amazing apartment in Pragie This apartment was awesome and the company was so easy to communicate with. Wonderful location in Old Town Prague! Easy to walk to everything. Apartment was safe (with a chip reader to get into main entrance). Great amenities - had everything we needed and plenty of space for 2 people. Nice Bathroom, kitchen, comfortable bed and sitting area. Everyone we spoke to and emailed with at Prague City Apartments was very friendly and helpful. Perfect location for our 1 week stay.
Positivegreat location, very clean and wonderful service
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Fabis - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in May-18
Positive was that the staff was friendly and willing, but because of a very bad organisation and totally aimlessness of the staff the first day became to a horror trip and was more than stressful!
Positivenice and clean appartment with good proximity
NegativeMost unreliable and incapable front office staff I have ever seen
Front office staff - 1
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 2
by Michael J. - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-18
Great staff Staff is exrtraordinarily responsible. A minor problem with the washing machine. One phone call and staff technician repaired the machine in an hour on a weekend.
PositiveStaff stays in contact incredibly quickly.
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chun-Hsuan - RESIDENCE MASNA - studio apartment
Stayed in May-18
Good location, nice people. Good location. And really helpful people.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Meruyert - RESIDENCE MASNA - studio apartment
Stayed in Apr-18
Felt like Home in Prague We were living in studio apartments for 5 days, and this place was just amazing! First of all, before we arrived there were some questions I needed to figure out, and any time I wrote emails I got responses right away, which is really great, as we solved all my issues very fast. Secondly, when we arrived we were eligible for free pickup from the airport, and this was so great, as the driver was nice and talkative, entertaining us the whole trip till the apartments. The system of security for apartments was pretty good, as you can enter the building only if you have a card, which is a key, so it is only other guests or staff who can be in the building. The apartment itself was very clean and warm, with all the necessities, such as soap/shampoo/hair dryer/ paper towels/ towels of different size/washing machine. We had a comfortable kitchen with nice stuff like tea, coffee milk, and everything you may need to cook, like pan/cattle/dishes/glasses/fridge/oven/etc. It takes only 5 minutes to reach the old city cent
Positivenice apartments, perfect location, great service
Negativenothing negative to describe, all was amazing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5