Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Nelly - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Oct-17
Prague holiday We thoroughly enjoyed our visit to Prague and having a spacious apartment within minutes of the main square and Powder tower was a huge plus. The staff was very very accommodating in letting us check in early at the apartment and Adele provided us with a lot of valuable information about getting around the city. Although no elevator for a 3rd floor apartment, we did not mind the exercise!
PositivePerfect location, nicely appointed, spacious for our group of 3 couples
NegativeA bit noisy in the evening but settles down around midnight, lighting in the apartment is a bit dark - some lights were burned out
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Hollie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-17
Weekend Trip Great apartment and stay at Karolina. Great location. Apartment was very spacious and had everything you could need. The beds and bed linen is good quality and the apartments are nice and quiet too. Staff are very friendly and helpful.
PositiveGreat location, very spacious apartments and amazing beds!
NegativeLighting in corridors are a bit slow to come on at night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by J - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
50th Birthday Trip The apartment is in a quiet area, central to all local amenities, and within easy walking distance of all the main sights. The rooms are wonderfully spacious and well equipped, although a full length mirror would be a useful addition. My partner and I found all the staff were very friendly, helpful and efficient from our first email, to the day we left. We thoroughly enjoyed our stay and will be returning for future visits.
PositiveClean, spacious rooms, in an excellent location.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Dean - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
Excellent experience We both were very impressed with both our unit (#42) and the service provided by your office staff. The first thing we noticed on arrival was that the unit was as nice as the pictures indicated it would be. In the two months we were here, we fell in love with it and look forward to a return visit! We were also constantly impressed with the service and cooperation we received from your front office staff, particularly Thomas and Jane. The housecleaning staff also did a wonderful job. We were consistently treated with courtesy and respect. The only significant suggestion we would offer is that you improve the lighting in the hallways and front entrance. The motion detectors are inconsistent in operation, and both the hallways and stairways are under-illuminated. We also felt the cheap-looking bamboo adornments on the balcony detracted from the view...perhaps a new interior decorator? These are not major issues, however. Overall, we were pleased with your facilities, location, and staff. While we wouldn't c
PositiveExactly as advertised
Negativehall lighting
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Andries - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-17
Our second honey moon We had an excellent experience and stay.
PositivePerfect location
NegativeNo negatives
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
