Front office staff
4.7 of 5
Location
4.8 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.7 of 5
Value/money
4.5 of 5
Overall(35 reviews)
4.7 of 5
Overall (35 reviews)
by Juan - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Oct-16
Great option! We really enjoyed our time staying at this apartment. It is well located near the main points in the city, the staff is helpful and very professional. I recommend this property.
Positivegood location, professional staff, clean, comfortable
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Colin - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Oct-16
I emailed on several occasions that help is needed as I am travelling with elderly parents but reception was not keen to assist with luggage. On day of check out, had to request again for keys to be picked up from apartment rather than reception. Was told that apartment is checked and all functioning well. But on check in air con was found to be not working. Service personnel came in 3 times to do the same thing - switch off and on again mains but that did not help. I am wondering what training/check list does the staff do when they say an apartment has been checked. Service not personal unfortunately. Specific requests not even entered into system I believe. Sorry not impressed with your staff. Rgds
Positiveapartment location good and new
Negativestaff and communication can be better
Front office staff - 2
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by Lucie - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Sep-16
Perfect!! It was all just perfect!! Central location, very nice, big and clean apartment, helpful and friendly service .. would definitely come again...
PositiveGreat location, nice,big and clean apartment...
NegativeFront staff could be a bit more informed (some of staff)
Front office staff - 3
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Shabina - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Jun-16
Business trip The apartment was very spacious with large airy bedrooms, great lounge and fully fitted kitchen. There are tons of lovely large windows in this apartment so there was plenty of daylight and sunshine. The front office staff were very helpful and available 24/7. Highly recommended.
Positivevery quiet, stylish and large apartment
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ben - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in May-16
A great place for a family vacation A Wonderful location, high quality apartment in a very nice area, and a wonderful stuff (which is available 24/07)
PositiveWonderful location, high quality apartment in a very nice area, and a wonderful stuff (which is available 24/07)
NegativeNone
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
