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Front office staff

4.8 of 5

         
 
 

Location

4.8 of 5

         
 
 

Rooms and services

4.6 of 5

         
 
 

Cleanliness

4.4 of 5

         
 
 

Equipment & facilities

4.3 of 5

         
 
 

Value/money

4.3 of 5

         
 
 

Overall(73  reviews)

4.6 of 5

         
 
 

Overall (73 reviews)

 

by Christian - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in Sep-11

 
Total4.7

One enchanting week in Prague Excellent stay in a spacious, clean, well lit apartment. Close to the center, yet not in the crowd, but in a quiet area. Pots and pans could have been cleaner, and a minimum of basic ingredients could be provided for a one week stay (oil, vinegar, salt, pepper, sugar). Service, courtesy and punctuality are exceptional.

PositiveSpacious, clean, well at attented.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Gay - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in Oct-11

 
Total5

Fabulous balcony views We were here for one week in apt 52 and couldn't have been happier with the location, (close to all forms of transportation and shopping) cleanliness, spaciousness, and comfort. We spent lots of time on the large balcony enjoying the incredible views. Prague is a beautiful city.

PositiveWill definitely return

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Mary - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in Sep-11

 
Total4.3

“Most responsive service we've received when renting" We booked this apartment well in advance from Australia. Througout the process we received timely informative responses. Nearer our arrival date we received a warm welcoming email from Prague City Apartments team offering assistance 24/7. This is unusual for apartment rentals - usually you're left to get on with things alone! The apartment is on the top floor of the building with a lovely spacious terrace and views of the adjacent rooftops and a glimpse of the National Theatre's spectacular rooftop statuary. It is clean, well appointed and quiet with a very comfortable king size bed, big pillows and doonas. An added and unexpected bonus was the daily servicing which was included. On long trips it's always great to have a home from home where we can cook our own meals and catch up on the laundry. The National Theatre apartments meet every requirement, including being convenient to the Tesco supermarket for necessary provisions. What impressed us most of all was the receipt of an email from Martin, the MD of Prague City Apartments, seeking our feedback. I replied by return, and made one suggestion relating to a scratched non stick frying pan. On our return to the apartment only a short time later we found a new frying pan had been delivered! We also had some difficulty with our internet connection, and the IT expert came in person to fix it immediately. Having the office open 24/7 and located just around the corner was a great bonus. We would certainly recommend this apartment to friends and family.

PositiveIdeal location, very quiet but central to everything

NegativeThe lift was very scary - kept stopping between floors!

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Tim - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in Jun-11

 
Total4.8

4 Night Stop over after being on the road for 4 weeks, touring Basically guys everything was perfect for what we required as we had been touring for 4 weeks prior and we needed somewhere to call home for a while where we could chill out spread ourselves around and cook our own meals. The young lady in the office was terriffic on our arrival and assisted with all of our needs. the poor cleaner was running late though due to filthy mess the occupants that had left, when they vacated the premises that morning , so we were late gaining access to the apartment however we gave her a hand on our arrival as we could see she was really stressing out about not having the apartment ready on time, no worries there always glad to assist when needed. Overall a great stay ( The lift was bit scary ) and if we ever get back we would have no issues in usingthe same apartment again. Regards Tim and Julie Beaumont Port Vincent South Australia

PositiveJust what we wanted soem where to call home for a number of nights, cook our own meals and spread out , close distance to everything we needed, the pick up from the airport worked well and the staff in the office were great on our arrival

NegativeYou need to get some new towels as the ones that were supplied were ready for the rag bag.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Garth - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in May-11

 
Total5

Honeymoon was a dream come true When we head back to Prague (and we will) we will be staying with Prague City Apartments. The location we had was perfect for our trip. As it was our honeymoon we wanted something central and small with a kitchen, WIFI and Laundry. It was perfect. We also know that if we travel back with a family or friends that Prague City Apartments will be able to take of our needs. Thanks again for everything, Garth and Christiane

PositiveGreat location

NegativeNothing negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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