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Magical Prague at Christmas Overall we had a fantastic stay at the Residence Karlova 2 bed apartment, the accomodation is spacious and has all the essential items needed. It's central location was perfect and it was very quiet, beds were very comfortable. We noted the following issues which were all minor and did not have a big effect to the enjoyment of our stay i.e. these are just honest feedback :- 1. It seems that equipment in the apartment is not checked regularly as the clock and floor lamp in lounge area did not work nor did the light on left hand side of bed in bedroom next to bathroom. We followed the provided instructions for satellite TV but could get picture but no sound (this was not a problem for us as do not think we had UK channels anyway?). There was an instruction in apartment folder to contact PCA by apartment phone or provided tel number but there was no phone in apartment (or we couldn't find it) and the issues were not big so we didn't want to use our mobile phone or trouble anyone. 2. Apartment would

PositivePerfect & quiet location, spacious appartment. comfortable beds!

NegativeSome minor issues with items not working

Our last trip before kids. We are very satisfied with PCA. Pickup service at the airport is a winner. The service is great and that is very important to me. This is the second time with PCA and not the last time. I will personly advise other of my contacts to use your services. I was very satisfied with Martin Verlicek and Mikrobustaxiservice, please let them know. The cleannes was ok, but there was a lott of dust under the beds and the coutches. If you want to give tha appartment a little extra, then change some of the white paint with more suttle colors. All the white paint gives the appartment a "Hospital look". Kind regards, Steinar Smaastuen

PositivePerfect service, great location

NegativeNeed a little paint, please not more white

Christmas visit The apartment was spacious, comfortable and warm, and has air conditioning for the Summer. A small problem with the safe was sorted very quickly. Great location, quiet, good information pack and friendly, helpful staff. It would have been handy to know that toiletries, hairdryer, tea and coffee would be in the apartment (maybe we didn't read the information on the internet properly?)

Positiveeverything great

Negativebeds a bit too firm!

Excellent value for money esp. for small groups, good space, nice design/furniture, 1A location

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Overall we had a very good experience. Your staff was extremely helpful and the front desk was helpful in setting up airport transfers for my parents and me. The location was excellent. The apartment was a great size and beds were very comfortable. The apartment was clean, however we had a 9-month old crawling around the floor and we found that while it had been swept, the floor probably had not be washed in quite a while (my baby's hands and our socks were pretty dirty after walking around). Appliances in the kitchen were good. Master bath was OK -- the tub did not drain quickly when the stopper was off, and it made a strange loud gurgling sound when water was run anywhere in the building. Apartment door is extremely difficult to figure out how to open and lock the first few times. Instructions provided in the apartment were helpful, but not always specific for the Karlova Residence (e.g., you tell us to call the front desk on the apartment telephone, but there was none in Karlova; reference t

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