Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Mark G - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-12
Making a Home in Prague This apartment was truly beyond my expectations. When my weekend guests arrived, the accommodations were so spacious with two floors and full baths on both, we all had plenty of privacy yet in a perfect setting. The terrace and its views is unsurpassed. The staff for the apartments were excellent, friendly and very eager to make things perfect. I compliment everyone involved in this operation and look forward to another visit soon. Mark G Hanna
PositiveThis penthouse apartment in the old city created an experience rarely available to short-term visitors. Not only was it spacious enough to feel like a home, we were able to experience the city from a new perspective. Having cocktails on the terrace (with
NegativeOn busy nights in the area, many late night, early morning crooners (and screamers) love to hear themselves echoed in the narrow streets. Bring ear plugs for uninterrupted sleep.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Fabrizio - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-12
Great location, efficient service and staff.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Riccardo - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-12
First family visit to Prague - fantastic! We loved our visit, and the positives of the apartment far outweighed the negatives. The Positives: Location was perfect...only 100 meters from the Clock Tower and Old town Square! The rooms were all bright, spaceous, and the beds were clean and comfortable. The staff at the office in Prague was also very polite and helpful. The areas of opportunity: The kitchen desperately needs some minor repairs to the cabinets, and would benefit from some new kitchen utensils. The floors should be refinished and polished as they make the apartment look a little run down. Street noise at late hours is a problem for the rooms facing Karlova, as late night party goers were busy singing and screaming at all hours. Overall, it was an excellent family vacation because it was a very good value, and a terrific experience. We look forward to visiting Prague again when its warmer, and when we do, we will certainly use Prague-City-Apartments.
PositiveThe location could not have been better, and the apartment was comfortable and spaceous.
NegativeThe apartment needs to be refreshed. refinish the floor, fix the kitchen cabinets, update silverware ...etc.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 5
by Emine - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-12
perfect stay in Prague City Apartments!
Positiveperfect location
Negativenights noisy
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
by Tim - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-12
Quaint apartment hotel in the heart of one of Europe's most beautiful neighbourhoods! Very wonderful and pleasant stay. The location was perfect, the front office staff from the moment the booking was made until our departure was reliable, efficient, friendly, and went above and beyond what I expected as a customer. I would highly recommend this company to any of my family and friends!
PositiveFirst-class customer service team, wonderful location, and great value!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
