Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(367 reviews)
4.6 of 5
Overall (367 reviews)
by Joan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Stop Looking and Book Now! From the very first emails, to having to, sadly, leave our rental apartment, we can honestly say we have never had a more positive experience, when renting a place to stay. Emails are answered quickly and kindly, and their car service from the airport is prompt, clean, and the driver is friendly; all the while being a good value, especially when checking in, and the driver takes you to the office, and then waits to take you to the apartment. The staff knows how to treat their guests, and is a joy to work with. If you need to walk to the Brehova office, it is less than 7 minutes' walk. ( they kindly printed our boarding passes for us) The apartment, Masna 502, was clean, comfortable in all ways, with quality bedding, a large bathroom, a kitchen with everything you need. The 1 bedroom apartment is quiet, as it faces the inner courtyard. WiFi worked well, and we loved that it has the charm of Prague, yet modern conveniences. The windows are placed so that you can open them in the morning for some fresh air, y
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Henry - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Prague, A wonderful city We were extremely pleased with the accommodation at Residence Masna. Nina, at the front office was a gem and small corrections were immediately attended to. The facilities were entirely satisfactory and provided excellent value for money. Would definitely recommend it to friends.
PositiveExcellent location, warm and wonderful staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Yuval - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Masna Apartments We were in Masna Apartment building for 4 days, it's great location made a huge difference for us and made our entire trip MUCH better. Don't think twice - take it!
PositiveGreat location and great service
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Susan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Lovely apartment in a great location! We loved the apartment and the location, and it was very nice to have the elevator after a long day of sightseeing! The only problem we had was with the internet connection. The signal wasn't strong enough to stay online. However, we would definitely stay in this apartment again. The staff was also very responsive and helpful.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Ginette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
We enjoyed our stay at Residence Masna. We will not hesitate to refer your place. Thank you. Ginette Lambert Monique Lafrance
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
