Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Robert - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-16
business trip this is a great place to stay. it is near everything you want in prague. they pick you up and take you to the airport. they walk you through the apartment to make sure everything is to your satisfaction. it is quiet and safe. when i could not figure out how to use the washing machine, they sent someone over to show me. could not ask for more. quiet place despite being in the center of the old town. recommend without reservation
Positivegreat location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sandra - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-16
Most beautiful city in the world Masna residence is located on a perfect location close to everything and in the most beautiful area of Prague. The apartment is very spacious and the cleaning service is great which makes you feel like a hotel. Also, constant communication is excellent and the office personnel very professional. Few things to consider: 1. Bathroom shower is to narrow. It is very uncomfortable to take a bath in that shower. 2. There is no air conditioner. Although I understand this is not very common in Europe, at least it would be ideal to have a pedestal fan in the bedroom. We tried to leave the windows open but the area is very noisy until very late. This did not help us to have a good sleep. There were 2 table fans that we tried to used in the bedroom but the electrical outlets are located in the 2 corners of the bed which is a bad location to connect a fan because it is right in people's face. So if a pedestal fan is provided at least an extension cord should be provided to connect the fan in a proper location. 3. Ha
PositivePerfect location, like a hotel service, excellent communication
NegativeBathroom shower too narrow, no air conditioner and no pedestal fan in bedroom
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sara Marian - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-16
Quiet apartment near Old Town Square We enjoyed our stay at Residence Masna. The apartment had everything we needed for a very comfortable stay. The kitchen was well-equipped, bed was very large and comfortable, the bathroom was great including a washing machine, drying rack and iron. Maid service every day was excellent! We appreciated the good communications with the office. We will definitely stay with Prague City Apartments on our next trip to Prague.
PositiveGreat location, spacious, well-equipped
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by David - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Sep-16
Very good location This Apartment was excellent, very well located with sight seeing and shopping conveniences and very secure We had trouble with one of the heaters but it promptly seen to The fridge door needs a new seal as it does not close properly and the cold air is escaping, this will the the refrigerator work overtime and of cause extra electricity being used, this does need fixing But over all it was excellent holiday apartment for 2 couples
PositiveWould stay agin
NegativeFridge needs repair
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lisa - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-16
Prague We couldn't be happier with our decision to stay with Prague City Apartment. The staff was amazing from the start. They arranged our transportation to and from the station. The apartment was clean, modern and very spacious. All of Pargues major sites were within walking distance. We only wished we could have stayed longer. Tony&Lisa
PositivePerfect location, great staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5