Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Jade - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-16
Great apartment style hotel Gorgeous place, shopping district but a walk to the historical part of town
PositiveBig, spacious and modern
Negative
Front office staff - 4
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5
by Wolfgang - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-16
Very good staff! Best ambasserdors for prague. Excellent Location. When we Return to Praha we book again. Thank you for so lovely days!
PositiveWe will come back!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Suzanne - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
Excellent location, great self-catering accommodation The apartment is in perfect location within walking distance from most of what you want to see in Prague, and close to many restaurants, supermarket, trains and other transport. Despite its central location it is very quiet. The apartment is modern, very secure, clean and equipped with everything one expects for a self-catering stay - and serviced every day. Staff were very professional, outstandingly helpful and responded quickly to all requests - during the booking process and during my stay in Prague. Staying at Masna really contributed positively to the great 7 days I spent in Prague, and I highly recommend it to anyone looking for apartments in the Old Town. It was in every way as good as promised on its website. Suzanne Hattingh, South Africa, September 2016
PositiveExcellent location, great self-catering accommodation
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Abubakr - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
First time Prague Except the location the question is why we booking apartment not a hotel? However,thank you for having us and all your services
PositiveLocation, safety,kitchen , 24h service ,'' Jane "'receptionist stuff
NegativeCheckin and checkout time and location, housekeeping ,deposit and the booking holding amount
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 4
Value/money - 2
by Lucie - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Sep-16
Perfect!! It was all just perfect!! Central location, very nice, big and clean apartment, helpful and friendly service .. would definitely come again...
PositiveGreat location, nice,big and clean apartment...
NegativeFront staff could be a bit more informed (some of staff)
Front office staff - 3
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
