Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Maria - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-16
Nice apartment We only stayed one night in apartment 303 and thank god as the noise from the street wad awful and we never slept at all. Apartment itself was lovely and spacious but wouldn't stay in that one again . It was also v warm so needs air con. We stayed previous nights on one of the studio apartments away from the street and it was much quieter.
Positive
NegativeFacing street so extremely noisey
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Maria - RESIDENCE MASNA - studio apartment
Stayed in Jun-16
Lovely location and great facilities We stayed in no. 402 studio apartment and it was great as nice and compact, had everything we needed and was quiet. The only downfall is it was extremely warm as there is no air con so I'd say mid summer would be unbearable. We contacted the office about heat and they provided us with two fans but they weren't much good. However staff are v helpful and I would stay there again.
Positive
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Isabelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-16
Great location! We reserved a specific apartment in November and a couple days before we were to arrive, we were told that the apartment we wanted wasn't available. We were a little disappointed. When we arrived at the Karolina, we were told that the other apartment they were offering us was not available until 2 pm. After traveling 9 hours, it was not the answer we were expecting. They did offer us another apartment with a very nice view of the castle. We were lucky to see fireworks on 3 occasions! Apartments on the roof top can be very hot but the apartment has air conditioning so not an issue at all. We have a 13 months daughter and we were very happy with the crib, highchair and even baby towel they provided. We definitively would recommend this apartment to families. We had a pleasant stay and the staff was always helpful. Great job guys!
PositiveClean, spacious apartment with great view!
NegativeNoisy late at night (not the company's fault, but we got awoken pretty much every night by singing and loud drunk people)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Cristiano - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in May-16
A good chimiche Davvero una bella esperienza d ripetere e consigliare!
PositivePerfetta location
NegativeDavvero null
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Ethel - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-16
nice apartment- good location We were quite please with our accommodations. Prior to our arrival we learned that the apartment we had reserved was not available. The management informed us that they had another apartment in the same building that we could have. It was slightly larger and the same price. We were comfortable and appreciated the opportunity to cook some of our meals and also do our laundry. We were able to walk to almost everything. We recommend Residence Masna to travelers looking for the comforts of home.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4