Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Idris - OSTROVNI 7 APARTMENTS - one-bedroom apartment
Stayed in Jun-16
Long term stay without any problems Regardlessly which apartment you are staying in this company, staff offer you home comfort. Thnx for all your help and definetely you get excellent service. Considering a month long stay, it will be great if i get complimentary airport service when i check out. But its not a big deal, a little point that can be improved.
PositiveStaff was perfect, an e-mail is enough to get reply immediately
NegativeLift is a little bit old
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Trevor - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-16
Good value, central location This spacious, well-furnished apartment on the fifth floor accessed by lift was superbly located in a quiet street near the old town square with comfortable sofa and big firm bed. It also had a balcony and interesting view. The washing machine came in very useful. Minor problems were promptly dealt with by efficient staff on call 24/7. The taxi transfer from the airport offered was very good value. There were some omissions in kitchen equipment which we trust will be rectified. Management seem very anxious to improve the level and quality of the accommodation.
PositiveSuperb location, spacious and secure
NegativeKitchen equipment adequate but minimal
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Christine - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-16
Wonderful location, within walking distance to Old Town Square and the Jewish Quarter. Apartment is large, light filled and well equipped. Bed very comfortable, big bathroom with double sink, large tub and shower. Staff is exceptional - very friendly, always available and willing to help. Highly recommend!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ajay - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jun-16
Family holiday Good nice room
PositiveNice location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Yi - RESIDENCE MASNA - studio apartment
Stayed in Apr-16
Great place to stay We stayed a week in the studio apartment. Very comfortable, had all the facilities we need. The staff so are friendly and efficient. My email queries got answered straight away. Location is great. Only a couple of mintes from the square. Definitely recommend.
PositiveCentral location. Good facility and service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
