Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Deirdre - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-16
Excellent apartment in Prague Very nice apartment in good location. A few things went wrong early on in the stay, i.e we couldn't get driven to the apartment because the marathon blocked the roads; the washing machine broke down; the TV wasn't working, and the lift stopped working. However, the very competent and pleasant staff got everything sorted within a matter of hours. Overall, the apartment was lovely, spacious, well kitted out and I would not hesitate to recommend it to friends.
Positivegood location, spacious apartment, good staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Thanatta - RESIDENCE MASNA - studio apartment
Stayed in May-16
lovely place Good place
Positivegood place
Negativefar from parking
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Geoffrey - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-16
Elegant apartment, friendly staff Residence Karolina is superb. The apartments are spacious and elegant, with high ceilings, marble counterttops, and all new appliances, and immaculately clean. The staff is friendly, efficient and unfailingly helpful. The location is perfect, easy walking to all the sights, restaurants, etc. but off on a quiet side street. This place is a real gem. It set the tone for a lovely stay in elegant Prague.
PositiveBeautiful,spacious apartment, super staff, great location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Bert - MASNA APARTMENTS - one-bedroom apartment
Stayed in May-16
Short stay in prague Initially disappointed that we did not get the more modern apartment we had booked months in advance - but the replacement accommodation was great but a bit " tired".
PositivePerfect location,close to facilities and site.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Alan - RESIDENCE MASNA - studio apartment
Stayed in May-16
Great Location! Great location! Close to the square and many eating and drinking venues. Nice little deli on the block, but only the smallest bodegas around...could not buy milk of cream for morning coffee! We were a little disappointed that they could not get us into our apartment until 2PM on the day of arrival, which after a long flight from the US was difficult. Very helpful arranging transportation while there! Would use then again in the future.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5