Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Carolyn - RESIDENCE MASNA - studio apartment
Stayed in Jun-16
50th Birthday treat large airy studio, good kitchen facilities and huge shower room. clean and fresh with everything you need for a holiday. check-in was efficient and problem free with positive after care by way of organizing taxis. the following did not detract from the enjoyment of my stay but it would have been advantageous to know in advance that the apartment is a taxi ride from the key collection point. fully recommended to interested parties, however beware of the charges by the taxis at railway station. contact P.C.A on the number provided to arrange transport. EXCELLENT WE WILL RETURN.
Positivegreat location, well appointed & equipped studio
Negativedistance from key collection office
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kenneth - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-16
Wonderful stay This was a simply wonderful apartment, well-located, excellently equipped, and efficiently managed. Because of the narrow street, sometimes street noise was a problem at night, but that is not a problem of the apartment but rather the reality of a city of the antiquity of Prague. We greatly enjoyed our stay in Prague, in large part because of our apartment at Masna 5.
PositiveOutstanding location
NegativeA little loud at night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Shabina - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Jun-16
Business trip The apartment was very spacious with large airy bedrooms, great lounge and fully fitted kitchen. There are tons of lovely large windows in this apartment so there was plenty of daylight and sunshine. The front office staff were very helpful and available 24/7. Highly recommended.
Positivevery quiet, stylish and large apartment
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Roger - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-16
Nice city but apt. dangerous for kids Spent 2 wks there end of May. Great city for a family with small kids. Reasonably priced foods compared to US, supermarket close by, off the noisy tourist spot but you can still hear the drunks late at night. Did a lot of walking. Took a trip to Kutna Hora but only after we made sure we had a super kid friendly driver (see below) Here's my suggested potential improvements: - apartment furniture all have sharp corners. Awful for kids. My three year old son busted his head open on of these and was bleeding for a while. We tried to make the place child safe but there so many of these sharp edges positioned at just the wrong height for a kid. - Windows can be easily opened by my three year old with no safety locks. We were terrified the whole time he would open a window and fall to his death. - washer/dryer combo, too small, too noisy, makes master bedroom too humid and hot, and it takes forever to finish (maybe 6 hours) - Front desk reservation friendly and professional but driver's booked throu
PositiveDecent location, friendly staff.
NegativeMuch potential for improvement!!
Front office staff - 4
Location - 3
Rooms and services - 2
Cleanliness - 2
Equipment & facilities - 2
Value/money - 3
by Diane - RESIDENCE MASNA - studio apartment
Stayed in Jun-16
Excellent acommodations! We throughly enjoyed staying at 5 Masna! Excellent location and very comfortable. The staff attended to our every need. Thanks again
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
