Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Kimberly - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-15
Family vacation These apartments are clean, spacious and have the necessary amenities (Including washer/ dryer which is critical for our family who travels for an entire month using one carryon suitcase!) My only suggestion is to put tenants with small children on the bottom floor because children like to run around which creates a lot of noise coming from the ceiling.
PositiveExcellent apartment - staff caters to your needs
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Scott - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-15
Definitely recommended We had a great time in Prague and at Residence Karolina. The location was excellent for us as we walked a lot every day and got to know public transportation well. The metro is great. The staff was extremely friendly and the room was quite nice overall. On the down side, we did have to wear sandals indoors as we were not comfortable walking in bare feet on the somewhat dirty floor, and the neighbors in another room had a fairly loud party one night. We needed a bed for a third person but the pull out was broken and the bed brought in was not comfortable so they slept on the couch. All in all, I would recommend Residence Karolina to others staying in Prague, especially for a couple. Thank you to everyone.
PositiveVery ice location and room, exceptional staff
NegativeMinor cleanliness issues, uncomfortable third bed and partying neighbors
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Stephen - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-15
Holiday in Prague We would definitely come back again any time but would ask for an apartment that is not facing the street. We started in an one bedroom apartment and later moved to a two bedroom apartment and found both to be extremely comfortable. All the equipment and furnishings seem new and of good quality, and the rooms are kept totally clean. The front office staff were so helpful, whether day or night,that nothing got in the way of our enjoying Prague. Pretty happy we ended up here.
PositiveA decent location, really friendly and helpful staff, very easy stay
NegativeThe rooms on the front of the street are noisy at night from exuberant and loud tourists
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Jo - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-15
Wonderful vacation, wonderful city We really enjoyed our stay at the Residence Karolina. The staff in the office were lovely and very helpful, an important feature in a city where one could easily find themselves lost. Our apartment was very comfortable, with everything we could possibly want. The apartment was sunny and bright with a deck with a great view of Prague. Our only regret was that it was a little too cold to have breakfast out there. Residence Karolina was a wonderful introduction to a great city. We will definitely be back!
PositiveThanks so much for a wonderful experience!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Keri - RESIDENCE MASNA - studio apartment
Stayed in Jun-15
Lovely staff and location Great value and great stay. We enjoyed our apartment and the amazing staff!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5