Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Suzette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-13
2 night break The apartment was huge including the bathroom (shower only) for the price paid and gave me and my niece plenty of room to spread out. More than sufficient wardrobe space too and hangers so would be ideal for a week not just a weekend. Couldn't get a picture to work on the TV but if we had been that bothered about it we had the 24hr number to call and report it if we had bothered. Kitchen has hob, toaster and microwave and coffee maker for self catering, but no oven. Lovely soft bedding and pillows, cleaned every day and towels changed every day too. Minor improvement could be made like repairing or re-tiling cracks in bathroom tile. Also can you put in large letters on the confirmation details that the travellers need to pay the taxi driver direct for the airport transfer? I had thought it would be paid with the hotel accommodation -fortunately I had exchanged money. Staff at check-in (Adam) was incredibly helpful and friendly. I would use again and not hesitate to recommend.
PositiveA very central location in a quiet and safe street
NegativeNo bath but the shower was really powerful and spacious
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Kiera - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Nov-13
Just perfect will definitely stay again Everything from the very beginning of our communication with Prague Coty Aoartnents to our departure was amazing. Extremely customer focused & would strongly recommend them.
PositiveEverything was excellent strongly recommended
NegativeNot one complaint
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Nelly - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-13
Brilliant client service Amazing client service, staff really attentive, sort out any problems straight away, are proactive in offering things for us. The flat was enormous (by UK standards), right in the centre of the Old Town, next door to an amazing little bakery. There was 1 problem with the lift not working properly, but it got sorted as soon as we reported it to the reception. Overall - we're really happy with it and woukd definitely go again!
PositiveBrill client service, enormous flat right in the centre
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Harald - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Nov-13
Happy weelend with friends Verry good not the cheapest but sure the best in Prague! (we recommend!)
PositivePerfect location, lot of comfort and good service!
NegativeSmall thing, when you reserve a parking you have to bring back your parking card by car, to the main affice in the center.....traffic jam....
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Markus - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Nov-13
Very nice appartments!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
