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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(3281  reviews)

4.7 of 5

         
 
 

Overall (3281 reviews)

 

by Abdulwahab - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Oct-13

 
Total4.2

Great Location..Great Staff The location was perfect for our needs. The staff was professional and did everything they can to make our stay confirtable. The floorplan is very good and there's plenty of space. The condition of the apartment was below average; if I owned these units I would spend money on refurbishing them. I wouldn't mind paying a little more if the apartment was in a better condition.

PositiveThe location was perfect for our needs. The staff was professional and did everything they can to make our stay confirtable. The floorplan is very good and there's plenty of space.

NegativeThe condition of the apartment was below average; if I owned these units I would spend money on refurbishing them. I wouldn't mind paying more if the apartment was in a better condition.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 2

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Peter - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Oct-13

 
Total5

Outstanding comfort, value and location The Prague apartments exceeded my expectations both for location and comfort. I had read positive reports about the apartments, however, these barely do justice to this wonderful set of apartments. We were picked up from the airport right on time and the transfer back was also highly efficient. I was traveling with my daughter and her partner and the Karolina aparments was the ideal base for exploring Prague. The two bedroom apartment was large enough to give everyone a sense of space while also allowing us to enjoy recalling stories from our day's adventures.

PositiveSpacious rooms and very helpful staff

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jennie - RESIDENCE BREHOVA - two-bedroom apartment

Stayed in Oct-13

 
Total4.8

Overall, apartment was very nice, very spacious,excellent location. Note--No hair dryer in ensuite bedroom and no closet (wardrobe) in second bedroom. Thanks to Kristina both situations were remedied. It would be best for these items to be included for a more comfortable stay. Also, the soap provided in the bathrooms is almost un-usable. It is VERY small and crumbes very easily. I am hopeful these comments will be helpful to you in improving what you have to offer. Again, overall, it was a pleasure working with you. Kristina and Jacob, receptionists, were excellent!!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Paul - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-13

 
Total4.7

. We found the staff to be very helpful. It was an added surprise that they were in the same building and available 24/7. We used them on a regular basis for tips and suggestions and always found them ready to do their best. Size of the unit was great and well located. The only thing my wife wished for was better lighting in the main bathroom. We would certainly stay with you again and refer you to friends.

PositivePerfect location, great size.

Negative.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Norma - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-13

 
Total4.8

Home Away from Home On our first visit to Prague we loved coming back to our apartment at night - so welcoming and spacious. This is a first class organization with professionalism in every area. The staff were so efficient and welcoming and provided helpful tourist suggestions. We appreciated the grocery delivery service, complimentary taxi pickup at airport, use of computer in office, daily maid service, having a full kitchen, modern washroom, and in a nice quiet location. A block away to Tesco grocery store which was very handy for buying food. We walked everywhere and felt very safe. This is the place to stay when visiting Prague - a real gem. Thank you everyone at Residence Karolina for your kind hospitality.

PositiveWe were very impressed with our apartment #44 - large, clean, well furnished and equipped kitchen, bathroom with washing machine. Met all our needs and more.

NegativeOnly positives at Residence Karolina

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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