Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Peter - RESIDENCE MASNA - studio apartment
Stayed in Sep-13
Beautiful Prague Great place to stay in Prague close to everything. Andrew who checked us in was great!
PositiveGreat location and check in staff member was excellent
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Clare - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great location in Prague Residence Masna was a terrific spot for our first trip to Prague. We were literally five minutes walk from the Square with shops, stalls and lots of action. There were restaurants just about on our doorstep. The apartment was wonderfully spacious and very well equipped and the check in staff were super friendly and very efficient. We would definitely stay there again and would recommend it to others. The only negative is that the night life on Friday night was quite loud so if you are a light sleeper I would recommend earplugs.
PositiveLocation, space and well equipped
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Bonnie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-13
Excellent sunny, cheery apartment in a great location I did submit a very positive review to TripAdvisor. Thanks for a great stay in Prague!
PositiveStaff are professional, friendly and willing to help with anything.
NegativeCouldn't quite master the washing machine despite help from staff and ner sure if it was us or the machine.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Chris - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-13
Prague Holiday Stay Our first trip to Prague, we were welcomed at the airport by the PCA driver who brought us straight tp the central check-in office were the staff were very helpful and gave us a first class reception. The apartment was just what we wanted - ideal location, lots of space, with everything we needed. A small balcony gave us the chance to look over the city in early morning or late at night. No problems at all - in fact, after reporting a blown bulb, it was replaced later the same day. Friendly and efficient cleaning staff. Would stay again and heartily recommend.
PositiveGreat location, very spacious, relaxing apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Mindy - RESIDENCE MASNA - studio apartment
Stayed in Sep-13
The apartment on Masna was extremely well located within walking distance of all tourist sites in Prague....we did not use one city bus for the week. As our room faced the courtyard it was very quiet. It was great having our apartment cleaned everyday. The office staff was so very helpful to us. They arranged airport transportation and helped us with our bus reservations needed to visit another city in the southern part of the country. We would highly recommend Prague City Apartments.
PositivePerfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
