Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Erick - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-13
1) The mattress was too hard ; we needed - and got - an overmattress. 2) We ordered a visit of Monastery of Strahov through your staff ; you phoned to them and got an appointment with Mr Matehiczek, who never went. Please do not plan anything with him ! (We wrote an appreciation on Tripadvisor ( " MOab ")) Thank you.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Alla - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in May-13
Mature couple wonderful trip Thank you so much! These holidays were utterly great, and you helped us to enjoy them fully. If i return to Prague, i have no doubts, that i will stay in your apartments!
PositiveBrilliant location, extremely friendly and helpful staff, perfect service especially for this really low price
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by James - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in May-13
Fantastic Location + Good Size for Family Very simple procedure to access the apartment after visiting the Prague Apartments office. The staff were professional and the person who checked the apartment on checkout she assisted us above and beyond. The apartment itself is clean with modern appliances. We did not use the kitchen but it looked well supplied with all the tools you need... Great places to eat are close by and all the sites are basically from 5 minutes to 20 minutes walking distance. Worth the stay...
PositivePerfect location close to resto and all the sites
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Berangere - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
Very nice stay in Prague We booked apt 32 but for some reason were given apt 41 for the same price. The appartment looked great and more spacious than 32 (from the description), so I did not bother to ask about 32 although I expected it to be more noisy as I had read in previous reviews. Indeed there are groups of people shouting/singing very loudly in the street (even during week days) but the noise is somewhat reduced by double glazing in the living room and the fact that the rooms are further away from the street, but still you can hear it. The appartment is very convenient (had everything we needed) and the staff very helpful. I mentioned 2 things to fix and they were very prompt to fix it (same day). The maid came everyday to change towels and do the bedding/empty bins. Not sure she cleaned the floor on a daily basis but it looked clean enough during our 5 days stay. Very reliable taxi service (organised by Prague City Apartment) to and from the airport . I would definetely recommend this place but keep earplugs with you
PositivePerfect location, very spacious, well serviced, nice staff!
NegativeNoisy at night but got used to it
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Johnny - APARTMENTS DIVADELNI - one-bedroom apartment
Stayed in May-13
Business Neeed air condition
PositivePerfect location
NegativeGaz explosion
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 3
