Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Kevin - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in May-13
Lovely Prague Everything was excellent and i have to say thank you for making us enjoying our stay. I only put "satisfactory" for the value because we can find lots of apartments a bit less expensive in the center. But you have got an excellent staff and service so It was totally worth it
Positivevery good location, well situated, excellent staff
Negativenothing to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Holly - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in May-13
We would have appreciated a change of sheets and pillowcases every two or three days. Also, it was embarrassing to have to ask for our toilet to be cleaned. But these were minor points. We loved our apartment, and everyone at PCA, from the people on the chat line to the men who provided the airport transfers to the staff in the office, were extremely friendly, helpful, and professional. Thank you for a wonderful stay in Praha.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Markus - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in May-13
Family Trip We were on a family trip with three adults and 3 children ages 4, 2 and 1 years. The apartment was perfect as all couples got their own rooms and there was two toilets with showers. The apartment was really clean and spacious with a large living room/dining space and an open kitchen. Air conditioning was included in all the rooms and could be used with remote control if needed. The cleaning of the apartment was done daily and the towels were changed if wanted. There was even own towels for the kids!! The location was in the old town and close to everywhere. The local supermarket "Albert" was located just behind the corner with a 5 minute walk. The old town square was also within 5 minutes walk. Even if the apartment was on the 3rd floor without any elevator it was manageable to carry the luggage and the strollers to the apartment. I would recommend the RESIDENCE RYBNA - RED HORSE apartment nr. 31 for families. And next time I stay in Prague I will certainly call Prague City Apartments again!
PositiveGood location, spacious apartment, excellent service
Negative3rd floor without elevator
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Daniel - OSTROVNI 7 APARTMENTS - one-bedroom apartment
Stayed in May-13
Very good. I liked very much the appartment.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
by Eva - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in May-13
First ever visit to explore Prague I would highly recommend Prague City Apartments to anyone. Excellent location, very professional and friendly staff in the office who were also very quick to respond to emails when I was first looking to rent an apartment. The apartments themselves where so inviting and extremely well and thoughtfully fitted out. I have two recommendations: Please have a folder of instructions for the laundry and kitchen machines. I could not work out show to use the washing machine and it took me ages to work out how to get the oven to heat. There seem to be quite different approach to the thoroughness of the daily clean in the kitchen. The first day the plate, cup and teaspoon from breakfast had been rinsed but not washed (there was still dried yoghurt on the spoon). So thereafter I made sure I washed everything myself. Overall though an excellent apartment - I will come agin!
PositiveSpacious, well appointed apartment in excellent location
NegativeDaily service satisfactory rather than excellent
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5