Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Charles - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-13
Very professionnal & reliable services The information given by the company was very clear and exactly as per the reality I appreciated to have pictures and plan of each room before booking The employees were very very nice, clear and helpful ! The services was great, I really appreciated that my luggage were brought from my appartment to the desk office, and also the taxi service. The payment process by internet (guarantee deposit) is a bit complicated, at the beginning I was not sure whether it is a scam or not ! Hopefully, the chat interface is very usefull with clear explanation ! In the room, I would have preferred also to have a normal door in the bathroom, instead of the glass door. I would recommend your services without any reserve Thanks to your team !
PositiveVery clear information given
Negativeprice could be a bit lower, and payment process easier
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Pietro - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-13
Stag weekend I am completely satisfied with the service, except the whirlpool flow.
PositiveGreat location, the staff was very kind. I think it was absolutely nice choice to stay in your apartment.
NegativeThe bathroom (particularly the whirlpool) was not very clean: if you go there you can find hair in the drain and it's a problem for the water flow
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 5
Value/money - 4
by Pete - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-13
R&R rest and relaxation Had a great time, the apartment was great value for the money. the staff did everything to make it as good as one could want. thank you for making my visit to prague fun and enjoyable. I have already recommented your apartments to my friends.
Positivei found the apartment very thing it was suppose to be, location was great
Negativei can not really say i have any negative reviews
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Uwe - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-13
Good trip to prague After checkin we got very good assitance to find the apartement. Its really direct in the center of old town. You reach all points of interesst in just few minutes. We got a room on 3rd floor, opened with a special security card. In the flat you find all what you need for a short stay included TV and radio, 2 showers. The bedrooms are small but not too small. The flat was in good condition, but not the newest one. The only negative point is the big noise in the night. Especially the sleeping room to the street side. But when you have earplugs, than its not a problem ;-) We enjoy our small trip and had much fun. If you will come with car: Prague parking places are made for small Skodas - not for big german cars... :-D Thats the second time we booked a appartement with prague city apartements and for sure not the last time. Perfect service, perfects flats and good price alternatives to expensive hotel rooms.
PositiveCentral location, perfect for 2 couples
Negativeone room very noisy
Front office staff - 5
Location - 3
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Atilla - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-13
ordinary holiday Prague is a beatiful city.
Positivespacious, perfect location
Negativenoisy
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5