Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Rajul - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-11
Definitely recommend this apartment. Close to the city centre with all amenities and we could even cook our meals and eat food in their well appointed kitchen.
PositiveGreat Location and a beautiful apartment
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Sandra - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-11
Not sure what this means? First appearance of the apartment was not good, a representative should have come with us to the apartment and shown us around. The entry to the front door was confusing especially in the dark as we were not sure how to use the key card while also struggling with the luggage, we then entered the hall way which was very dark, gloomy and a little scary. In the dark we then had to find the lift, which was difficult as there was no light switch, the automatic sensor light eventually came on. When we eventually got into the apartment it was freezing, not sure how to use the heating it was not a good start to our stay in Prague. All of this could have been prevented, simple by having a representative show us around. I have stayed at apartments all over Europe, the Karolina apartment was the only place which did not offer this service. Given that the office has a 24 hour reception service, I'm not sure why this isn't part of their" meet and greet". Regards Sandra
PositiveLocation good if you don't mind a short walk.
NegativeEntering apartment dark, gloomy and cold.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Soccoro - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-11
The accommodations and customer service our family received was above and beyond. I would recommend Prague City Apartments to anyone looking for a wonderful experience and stay in Prague. I only wish our stay was longer!
PositiveBeautiful apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Robert - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
Great location very central to supermarket,trams,metro. Good security building apartment was very spacious and quiet. It was like your home away from home had all that you needed. If you enjoy walking which we do it is easy enough to walk to the different districts depending on the length of your stay. My husband and i were upgraded when we checked in thankyou very much that was a bonus. We spent 5 wonderful nights in Prague and enjoyed every minute of it.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by John - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-11
Still my favourite, regardless! Still my favourite place to stay, good value, perfect location, lots of privacy, clean, comfortable apartments with plenty of room and nice bathrooms.
PositiveThere are few places that offer the space, comfort & cleanliness right in the centre of the Old Town that is found at the Masna apartments
NegativeIt may be time for a lick of paint throughout and some new carpeting in the public areas. This time though I could not get any TV channels (not really an inconvenience) and the internet connection was off for much of my stay.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5