Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Jane G - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Jul-11
Living near the Charles bridge A comfortable and convenient place to stay in Prague
PositiveIdeal location, close to everything in the old town
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Ana - RESIDENCE MASNA - studio apartment
Stayed in Jul-11
Priceless Memories highly recommended
Positivegreat location and great apartment
Negativenothing significant to mention
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Louise - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-11
The room, service, location were perfect. It was more then we expected to be. I love the fact that you have a driver to pick us up at the airport . I have to say a very kind work about Pavla. She was a very good help to us with our flight problems. The appartment was clean but the floor could of been cleaner. My socks would get durty . Also the phone did not work and we missed two morning wake up calls. I loved my stay in Prague with my family. The appartment was great and we have great photos to show our family and friends. Louise
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Jennie Lynn - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
RESIDENCE MASNA - studio apartment I found the apartment to be a very comfortable, clean and spacious with a large, modern bathroom. The location is on a quiet street but just a short walk to the Town Square and other shopping areas and plenty of restaurants. There is a great bakery just around the corner too. The Guest Relations Manager, Simona Polanska, was very helpful. She e-mailed me information before my trip and was available to answer all my questions via e-mail while I was in Prague. The other staff members I meet were also very pleasant and informative. I appreciated being given the option to have the airport transfer stop at the office on the way to the apartment, so I did not have to lug my baggage across town. The internet did go down while I was there, but the office set up another wireless connection the next day until their regular server was fixed. I would definitely recommend staying at the Masna apartment.
PositiveCentral location, good value for the money and excellent staff
NegativeNegligible
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chris - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-11
City centre apartments Apartment was attractive, spacious and very comfortable. It is just a short walk to the Old City Square and Charles Bridge as well as a large supermarket. The kitchen was fully equipped with everything needed to prepare meals.
PositiveSpacious and comfortable
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
