Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Brian - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
Positive
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Francesco - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-11
In the heart of a historic lively city It was definitely the right choice to stay in Karolina Residence. The apartment was located in a very nice Art Nouveau palace with a wonderful entrance. The rooms were spacious, nice and stylish furnished, very clean. Each sleepingroom had it's own bathroom and there was a third guest restrooms (perfect!). We didn't use the kitchen but it was nice to see that there was one. to reach the same level you should book a suite in a design hotel... We had the feeling to be in a hotel from the service perspective. Wathever we needed (e.g. Taxi) the front desk reacted immediately proposing the best alternative. The only missing pieces is breakfast but at walking distance there are plenty of nice cafes ... We were in the heart of Prague. Compared to the everage hotel (which you get for that price) I have no doubt.
Positiveperfect location, spacious, stylish
Negativecan't find nothing... Yes maybe more soap/shampoo
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Jaclyn - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-11
Great accommodations for two couples or a family This is a terrific place to stay -- centrally located, on the very useful #22 tram line, and just a couple of blocks from a metro station, excellent historic cafes and a supermarket where you can purchase food to enjoy in the apartment's full-size kitchen. The apartment and building are beautiful and well-maintained. The pictures on the website are accurate representations -- the bedrooms and common areas are spacious with very high loft ceilings and large windows. Bathrooms are a bit small to move around in, but are very clean and modern. Washer/dryer is an excellent plus. Highly recommended aparthotel.
PositiveExcellent home away from home
NegativeStreet noise (recycling trucks) may interfere with sleep
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Charlene - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
Best decision we made We stayed in apartment Residence Karolina unit 22 and loved it. We enjoyed the flexibility of cooking our own meals and having breakfast in the privacy of the apartment. Our location was perfect top to see all the sites of Prague. The beds were very comfortable, the apartment very spacious, the aircon was strong enough to give us reprieve from the summer weather and best was the wifi which was was very strong too. they had satellite tv (missed the cartoon channel for the kids) however wifi was more than enough to entertain them while at the apartment. We were picked up by a taxi at the airport arranged by the hotel and brought back with no hassle. The best was receiving an email offering to make the first grocery purchase for us in advance by the staff. You won't get that service in a hotel. we loved this apartment and highly recommend it to anyone staying to visit Prague. kudos to the team
PositiveLoved the apartment with all the amenities of home away from home
NegativeCreaky sofa bed otherwise it was perfect!
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in May-11
Trip with friends Perfect flat, perfect location, very quiet, fully furnished...everything ready for a perfect week-end. Front desk and on-line staff really helpfull. Late check-in without any problem. Transfers on time. Great service offer...would highly recommend it.
PositiveVery nice and modern flats, great location and really quiet. Perfect place to discover Prague
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4