Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Alan - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
prague holidays Great location, clean and specious one bedroom apartment. Definetly would stay in again. Well done Karolina team.
Positivegreat place to stay, we would (will) choose karolina residence again
Negativena
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michael - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-11
Excellent location, great service.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Milos - RESIDENCE MASNA - studio apartment
Stayed in Jun-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by ENRIQUE - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-11
Holidays in Prague The stay was very pleasant and its proximity to the center allowed us to move very easily. Our apartment was quiet, but something hot. In summer, air conditioning would be desirable. In general we consider it very comfortable apartment. but we believe it should pay greater attention to maintenance and cleaning.
PositiveVery good location, spacious and very comfortable apartment
NegativeThe kitchen equipment is not complete, maintenance and general cleanliness of the facilities is poor.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Maura - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-11
Bad Ending to a Great Visit Our last day was horrible. Housekeeping showed up at 9 am thinking we had checked out. I called the front desk and explained they had made a mistake. They said everything was fine. An hour later, a new guest with his luggage entered our room! Despite the fact that I had emails confirming our reservation, the staff insisted we had to move to another room because it had been rented to another guest. We eventually got tired of arguing and packed up and moved to another room so we could salvage the afternoon after wasting all morning on this. I think the confusion was largely due to language issues. Wished we had booked through a travel agent with Prague connections. I feel certain we would have not wasted most of our last day there if we had. Still very angry that our otherwise great vacation ended with this stress. I would be happy to provide the emails to and from PCA apartments to verify our experience. Our email is Verneryan@aol.com.
PositiveGreat location and value, spacious rooms, beds were larger than average for Europe and had comfortable mattresses on platforms. Great combination. No backaches.
NegativeFront rooms are noisy at night. Request ones in the back if you are a light sleeper
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
