Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Stanley - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-11
Fun vacation for old friends meeting up in Prague Location was perfect for being a tourist. Walk to everything. Definitely a tourist area, but, that was what made it easy to get to everything. Convenience stores nearby for supplies, etc. Apartment was well equipped. I will definitely rent again. My largest compliment is reserved for the service team -- they answered emails within an hour or less for all issues and requests. Really great service. We had one minor issue when we first arrived which was hot water heater was off. I'm mechanically inclined and figured it out. I sent a note to rental agency to let them know. They sent a note back apologizing and scheduled for a technician to come the next morning to make sure everything was ok so we wouldn't have any issues during the remainder of the stay. Couple of minor suggestions for improvement: - better instructions on finding apartment when first entering building. Pretty confusing. - Larger drinking glasses - instructions for working climate control units in apartment. Had to play aro
PositiveLocation was extremely convenient, comfortable rooms, rental company had AMAZING service
NegativeConfusing to find apartment once inside the building on first arrival
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Zantman - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Apr-11
family trip Thank you very much for this perfect appartment renting. we will recomend t to our friends Xavier
Positiveperfect location in teh center, spacious, quiet, clean
Negativenone
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Karen R. - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
TV and Washing machine directions could have been easier to understand. System of asking for clean towels doesn't work as we never knew the date the maid would come so we couldn't leave them on the floor. She forgot to leave an extra roll of Toilet Paper. A map showing the locations of grocery stores would have been helpful. Overall, we enjoyed our stay . Karen
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Maria - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Pat - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Apr-11
Family Wedding
Positiveclean, good location, spacious.
Negativenone
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
